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30 Hours P/W - possibly more hours when the store needs.
Various shifts available
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR, you will support store management and create a positive customer experience. Your role includes maximising sales and profit by carrying out assigned tasks, contributing to continuous store improvement, and ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Founded in 1917 as a grocery store, it now owns 260 SPAR stores, employs over 7,000 people, and has a turnover of £1.3 billion. Our business spans retail, food service, and wholesale distribution, always seeking innovative ways to stand out. Food and drink are at our core, shaping our diverse divisions.
Key Tasks/Responsibilities:
Customer Service:
* Greeting customers warmly and friendly.
* Answering inquiries and helping customers find products.
* Processing transactions accurately and efficiently, maintaining positive service.
* Upselling products and highlighting offers to maximise sales.
Store Operations:
* Managing stock: checking deliveries, stocking shelves, maintaining cleanliness, rotating stock.
* Completing tasks such as date checking, stock and gap checking, price changes, promotional displays.
* Following all company policies and procedures.
Key Skills/Knowledge:
* Experience in a similar role preferred.
* Reliable, detail-oriented, and able to follow instructions.
* Understanding of retail legislative responsibilities.
* Ability to contribute ideas for customer service and business growth.
* Experience with ‘Challenge 25’ policy is desirable.
* Enthusiastic team player, able to work independently.
* Cash handling experience is a plus but not essential.
What’s in it for you?
* Competitive benefits including holiday, maternity, and paternity leave.
* Skills development in a supportive, diverse environment.
* Experience in a busy convenience store.
* Staff discount (excluding alcohol & cigarettes).
* Opportunities for internal promotion.
* Free tea and coffee.
* Early access to pay through ‘EarlyPay’.
* Access to payslips and rotas online.
* Wellbeing support including counselling and legal advice.
* Company pension scheme.
* Life insurance coverage.
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