Job summary
We are seeking to appoint a motivated Rehabilitation Support Worker to join the Primary Care Home Hub (PCH) based at Hamilton house in Lowestoft. The team delivers Community healthcare to patients in their own home in the Lowestoft area.
This role focuses on the provision of reablement interventions. Delivering care, support and encouragement to patients in order to promote independence. Responding to patient and family needs. Prevent unnecessary hospital admission and support end of life care at home. The Primary Care Home is a multidisciplinary team of Nurses, Therapists, Assistant Practitioners, Health Care Assistants, and Rehabilitation Support Workers delivering nursing, therapy and reablement/rehab services to adults in their own homes.
Do you have excellent communication skills, consider yourself to be caring and compassionate and want to make a difference to the patients experience on a daily basis, whilst being able to demonstrate how you embody our values and commitments and have a desire for personal and professional develop.
Ideally some experience in community work would be an advantage however consideration would be given to the right candidate.
Main duties of the job
To work with patients towards self-care and independence.
To support and deliver aspects of activites of daily living. To include management of dietary and fluid intake, management of continence, assisting with toileting, including use of sheaths, catheters and continence pads.
Take, record and report blood pressure, respiration, pulse rate, oxygen saturation levels, urinalysis. Be able to recognise and report the deteriorating condition of a patient
Undertake skin assessments. Undertake like for like dressing change if required.
Provide walking aids, provide and fit small aids and equipment as directed.
Prompt, assist and manage medication as directed by Medication Administration Record chart. Reporting any problems with medication and or compliance
Participate in caring for patients at the end of life when appropriate.
Ensure a high standard of record keeping is achieved in line with ECCH standards.
The service uses SystmOne as a clinical IT system to support mobile working.
The service operates 7 days a week 7:00 to 20:30 hours. Applicants will be required to work a variety of shifts including weekends and bank holidays. At times you may be required to work with another of the 4 PCH's from a different location to cover staff sickness, or capacity pressures. If not previously achieved you will undertake the nationally recognised Care Certificate programme on commencing employment.
For further information please contact
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Job description
Job responsibilities
Contributeto, support and promote ECCHs, strategic direction, values and culture inrelation to primary care home services.
Communicateeffectively with patients, relatives and carers, respecting patient confidentialitywith privacy and respect for diverse cultural backgrounds and requirements.
Communicateroutine information to patients, relatives or carers, using skills ofpersuasion, reassurance, tact and empathy as required.
Tosupport relatives at all times and be aware of the effects of illness on thefamily.
Enableindividuals and their families to express their needs and preferences and takeappropriate action to overcome barriers to communication.
Tosupport and deliver aspects of activites of daily living. To include managementof dietary and fluid intake, management of continence, assisting with toiletingprogrammes, including use of sheaths, catheters and continence pads.
Topromote confidence in the patient by means of appropriate standards ofappearance, behaviour and attitudes
Checkcompliance with medication- Prompt, assist and manage medication as directed byMedication Administration Record chart. Reporting any problems with medicationand/ or compliance.
Tosafeguard the confidentiality of all personally sensitive information.
Contributeto the clinical governance agenda through participation in clinical audit.
Createan environment conducive to effective working, respecting and supporting staffto deliver high quality clinical services.
Workas part of the multidisciplinary Primary Care Home to deliver planned andunplanned services.
Workwith patients towards self-care and independence.
Participatein caring for patients at the end of life when appropriate.
Toimplement the care as planned taking into account own competencies.
Take, record and report blood pressure,respiration, pulse rate, oxygen saturation levels, urinalysis. Be able torecognise and report the deteriorating condition of a patient
Toreport any concerns or changes in the patients condition to a registered nurseor appropriate Health care Professional without delay.
Undertakeskin assessments. Undertake like for like dressing change if required.
Providewalking aids, provide and fit small aids and equipment as directed.
Ensurea high standard of record keeping is achieved in line with ECCH standards.
Engagein personal development, maintain competence, knowledge and skills commensuratewith role
Takeresponsibility for the safe use of clinical equipment,
Contributeto the effective use of resources.
Report anyconcerns/ changes in a patients condition to a registered health careprofessional without delay.
All roles within East Coast Community HealthcareCIC (ECCH) require staff to demonstrate our Values and Signature Behaviours inthe care and service they provide to patients, service users, stakeholders andcolleagues. All members of staff should consider these as an essential part oftheir job role.
Our Values outline the core behaviours that wecan all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone .
Underpinning our Values are our SignatureBehaviours which highlight by taking the right actions we continue to build astrong culture. Our four SignatureBehaviours are: Compassion -WeListen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together .
Person Specification
Qualifications
Essential
1. Evidence of personal development
2. Care certificate (or willing to complete)
Desirable
3. Training in communication skills
4. Level ii NVQ or equivalent experience in Health or Social Care
Personal Attributes
Essential
5. Willing and able to work without direct supervision.
6. Awareness of requirements for confidentiality.
7. Approachable.
8. Reliable.
9. Understands limitations and can work within boundaries.
10. Ability to embrace our Culture, Values and Signature Behaviours:
11. (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
12. Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
13. Willingness to learn new skills
Experience
Essential
14. Previous experience of NHS/ Social Care/ Voluntary organisation
15. Awareness of needs of older people
Desirable
16. Previous experience of working in community setting
17. Experience of multidisciplinary team work
18. Understanding of reablement
Skills and Knowledge
Essential
19. Good interpersonal skills
20. Good verbal communication skills
21. Good ability to listen
22. Excellent time management skills
23. Good IT skills
24. Good written skills