Job Description
D365 F&O Support Specialist
Location: Andover, Hampshire (3 days a week onsite)
Contract: Fixed-term until December 2025
Salary: £70,000 per annum + Benefits
An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge.
About the Role
In this pivotal position, you will:
* Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems.
* Troubleshoot and resolve incidents in collaboration with third-party providers.
* Log support calls and maintain comprehensive documentation of resolutions.
* Work with business analysts to translate business requirements into actionable functional specifications.
* Support testing, acceptance, and the life cycle management of ERP solutions.
* Participate in an on-call rota for out-of-hours support.
Key Skills and Experience
Essential:
1. At least 3 years of ERP support experience, ideally with AX a...