Main area Aqua Director (People & Operations) Grade Executives / VSM: Executives / VSM Contract Permanent Hours Full time - 37.5 hours per week (In line with role requirements) Job ref 236-HOS-AC546-24
Site Aqua Offices Town Sale Closing Today at 23:59
Job overview
This post has arisen following the restructuring of the director team. The team consists of three directors reporting to the Chief Executive. The role is to support Aqua’s Board leading the implementation of the three-year strategy.
You will join a hugely experienced senior team who will each drive different elements of the strategy, working dynamically together, in order to respond to the changing needs of the business. The internal structures and staffing configurations currently sit around three portfolios. There is an expectation and culture of cross-portfolio working and Aqua is committed to further development of matrix working which affords the greatest flexibility in managing staff capacity, capability, and overall resources. This enables us to deliver tailored solutions for our members and customers.
This director post will work with colleagues to further develop and embed effective internal working practices, adopting continuous improvement approaches to enhance performance, improve staff satisfaction and well-being and drive the culture for sustainable excellence.
Main duties of the job
Each director will undertake delivery practice and hold an extensive independent workload, taking lead responsibility for providing support to customers, acting as an external change agent, and combining this with undertaking a shared senior strategic role within the organisation, leading the design and development of the wider Aqua offers.
This post holder will lead on a portfolio which currently includes responsibility for:
* Culture and leadership and organisational development approaches.
* Lived Experience, including Person Centred Care, Shared Decision Making and Personalised Care approaches and self-management support.
Directors are required to engage in extensive direct delivery activity at expert practitioner level on topics aligned with their own areas of improvement experience or expertise. Directors regularly advise and lead development activities for UK-wide and international customers including provider Trusts, Systems and partnership Boards and very senior system leadership teams.
This responsibility encompasses new product development, the delivery of agreed work to time, budget and expected outcomes, and the line management of associated staff, associates, and affiliates. This responsibility includes recruitment, selection, the setting of objectives, performance management, training and development and personal support.
Please note that the current portfolio structure is subject to review and change as the new strategy takes shape.
Working for our organisation
Aqua (Advancing Quality Alliance) is a quality improvement organisation working with the NHS, care providers and local authorities to identify, refine and embed sustainable strategies for high-quality care and regulatory excellence.
Established in 2010, we operate as a membership and consultancy organisation providing quality improvement expertise, specialist learning and development across the UK.
We develop tailored, efficient solutions, informed by data and co-designed with service users to deliver maximum impact.
At Aqua we seek to ensure we reflect the world in which we live in through understanding and supporting equality and diversity in all that we do. Our values of excellence, respect, integrity and collaboration are at the heart of our work in support of our staff and members.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
General
* Educated to degree level or equivalent (desirable a Master’s degree in a healthcare related or business discipline). Relevant professional qualification.
* Senior leadership experience in health, social care or wider public sector.
* Experience at/near director level in a complex high-profile setting.
* Excellent working knowledge of the NHS and wider public sector policy context, infrastructures and cultures.
* A proven track record of successful transformative and innovative working within health or health and care related settings.
* Experience in and knowledge of consultancy style practice and contract negotiation/scoping skills.
Individual Consultancy Practice
* Strong facilitation skills, both with frontline staff and at Board level.
* Experience of applying OD, leadership and improvement approaches to achieve operational excellence in organisations similar to Aqua.
* Evidence of people management with an ability to delegate effectively, motivate and develop people.
* Ability to manage a complex workload under pressure to deliver outcomes to fixed deadline.
* Strong interpersonal skills with a track record of influencing, persuading, negotiating and selling at a senior level.
* A strong customer focus with evidence of the ability to develop a strong customer services ethos amongst staff.
Thematic Leadership
* Commercially aware, customer facing experience of income generation, contract negotiation skills with experience of successful coordination and mobilisation of delivery teams.
* Experience in market appraisal, identifying opportunities and creating value propositions based on understanding customer needs.
* Experience of interpreting customer needs and generating ideas which are bespoke in design, solution focused and highly attuned to specific delivery context.
We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.
The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.
We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
Please note that this vacancy may be withdrawn at any time should we receive sufficient applications or if it is filled via the internal redeployment process.
Keep up to date with the latest job opportunities and information across the Northern Care Alliance by following us on Twitter and Facebook: @NCACareersNHS
Employer certification / accreditation badges
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Jane Coutsavlis Job title Admin Officer Email address Jane.Coutsavlis@aqua.nhs.uk Telephone number 07511 405897 Additional information
For any queries please contact Jane Coutsavlis who will arrange a meeting with the CEO if required.
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