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Apply to: LCL Import Gateway Freight Forwarding Apprentice (Ocean Freight)
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LCL Import Gateway Freight Forwarding Apprentice (Ocean Freight)
Apply From: 27/01/2025
Learning Provider
Delivered by SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Employer
DHL GLOBAL FORWARDING (UK) LIMITED
Vacancy Description
* Develop relationships with customers (internal/external)
* Ensure all customer enquiries are responded to promptly and professionally
* Adhere to Customs Compliance procedures and documentation
* Ensure each ‘Job File’ is fully and accurately completed
* Work with DHL internal offices, Inland logistic, warehouse and carriers to resolve exceptions and discrepancies as they arise
* Liaise with Inland logistic & Warehouse teams on Ocean freight planning and coordination
* Liaise with overseas offices on Ocean & Air freight planning and coordination
* Maintain mandatory milestones through the Company's Freight Forwarding system
* Use Company systems to create, manage and maintain the movement of freight
* Update the Company’s customer complaints system with all required inputs
* Learn warehouse processes and work flow
* Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption.
* Contribute to the ‘First Choice’ continuous improvement program
* Participate in Monthly Team briefing sessions and weekly performance dialog meetings
* Complete all statutory and mandatory training as and when required
Key Details
Vacancy Title
LCL Import Gateway Freight Forwarding Apprentice (Ocean Freight)
Employer Description
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
Vacancy Location
Unit 2 Queen Elizabeth Distribution Park Essex RM19 1NA
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000298209
Key Dates
Apply From
27/01/2025
Closing Date For Applications
2025-02-23 23:59:59
Interview Begin From
Possible Start Date
2025-02-24 00:00:00
Training
Training to be Provided
International Freight Forwarding Specialist Level 3 Apprenticeship Standard:
* On the job training delivered by the employer
* Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
* Allocation of an apprenticeship delivery coach who will carry out regular training
* Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
* Identify, track and support 6 hours off the job training activities
* Quarterly formal progress review meetings, identifying learning achievements and next steps
Learning Provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Results driven, Good interpersonal skills
Apply Now
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