Job details
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Pay
£25,000 - £30,000 a year
Job type
Full-time
Location
Dartford
Full job description
We are looking for experienced Brand Ambassadors with a background in jewelry and/or luxury sales to join our client's luxury retail team in various London locations. This is an excellent opportunity for driven individuals who are passionate about delivering exceptional service and achieving sales targets.
Key Responsibilities
1. Consistently meet and exceed monthly sales targets through mastering the Store Tour and introducing clients to our brand.
2. Engage new customers by presenting the Loyalty Club tiers and benefits.
3. Present jewelry with sophistication, ensuring a luxurious and memorable experience for every client.
4. Apply advanced sales training and product knowledge to convert shoppers into loyal buyers.
5. Utilize tools like the website and Easyfind/Quick Reference Guide to assist with sales.
6. Achieve KPIs such as:
7. 100% of individual sales targets.
8. Exceed store conversion rates and average sales.
9. Maintain high client service ratings.
Client Relationship Management
1. Build and manage your VIP client book through personal engagement and the use of CRM system.
2. Ensure accurate collection and management of client profiles, including personal details and preferences.
3. Convert opportunities into leads and complete assigned tasks efficiently.
4. Continuously attend and apply training to strengthen client relationships and stay updated on industry trends.
Store Operations
1. Efficiently manage store processes such as opening/closing, stock counts, merchandising, and handling high-value transactions.
2. Maintain high standards of store presentation and ensure all administrative tasks are completed accurately.
What We Are Looking For
1. 1-2 years of jewelry sales experience is a must.
2. Excellent communication skills, both verbal and written.
3. A self-motivated, results-oriented individual with a passion for luxury retail.
How to Apply
If you have the experience and drive to excel in a luxury retail environment, please send your CV.
Please Note: Due to the high volume of applications, we may not be able to respond to all applicants.
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