Overview
McDonald's is one of the most recognized brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Shift Manager, you will accomplish all shift work requirements by orienting, assisting, and coaching employees. You will ensure all standards are met by following production, productivity, quality, and customer service standards. As a shift manager, you will be monitoring operations, reallocating resources, and solving operational problems.
You will be working within a multi-million pound restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability, and delivering an outstanding customer experience.
Position Requirements:
1. Display Leadership and role model customer-focused behaviors to delight our customers.
2. Delivery of personalized service and connect with our customers.
3. Lead by example.
4. Adapt to customer needs through your team.
5. Answer customer queries, keeping up to date with knowledge on our food and promotions.
6. Use initiative, confidence, and problem-solving when interacting with colleagues and customers.
7. Treat all colleagues and customers with courtesy and respect.
Position Attributes:
You will work a variety of day parts, including breakfast, evenings, and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
Benefits Package:
Includes Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands, and much more...
Location
Monks Cross Drive-Thru
Monks Cross Drive
Huntington
United Kingdom
YO32 9GW
Training and Support
At McDonald's, we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
Why Work Here
Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do, ensuring we can continue to evolve alongside a changing world.
If you lead with a genuine smile and have an ability to connect with others, you’ll be well on your way to fitting into our team.
For this role, you’ll love dealing with different types of people and working as part of a team. You’ll bring the energy and efficiency to every shift, without skipping the details. Whatever you’re doing, you like to get it done right – every time.
Frequently Asked Questions
McDonald’s is an equal opportunities employer and we support applications from people from all walks of life. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants, which helps us to better serve our customers.
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