Administrator Administrator Salary: £27,000 - £30,000 per annum DOE Working Hours: 37.5 hours per week Location: Westcott Equation Recruitment are looking for a skilled Administrator. If you’re searching for your next challenge and are excited by the thought to work at an internationally renowned successful business, this may be the opportunity for you. The Administrator role will be primarily working with address and parcel data to fulfil client mailings and to manifest for shipping and to produce clearance documentation. This role will require flexibility and adaptability to deal with a range of duties from data processing, dealing with customer job orders to assisting in warehouse tasks but also dealing with clients to ensure we maintain our high standards of customer care and client communication. Main Duties and Responsibilities of an Administrator: Monitor the primary workflow mailbox Direct and Process emails into the appropriate internal departments Communication with clients by phone or email (to confirm when jobs are scheduled or complete) Processing Data Jobs: - Receiving data files via emails, SFTPs- Receiving job instructions from clients- Provide efficient delivery logistics through following strict protocols and procedures. - Fill out import-export documentation, compile carrier and route assignments, compute/check international fees and charges for each shipment, ensure correct taxes and duties are applied and keep track of shipment payments. - Ensure full compliance with all HMRC / Border Force rules and regulations and provide an outstanding level of service to all stakeholders. - Use Sequoia Customs clearance software along with other customs entry systems and the bespoke system.- Checking, cleaning, de-duplicating, merging, sorting and preparing data address lists and manifests- Converting various data formats - Designing and printing a high volume of address sheets or letters Processing jobs and Creating Workflows and possibly coding using Cygnus and Excel Understanding and following set procedures Continuous Process improvement Manually handling (lifting and/or stacking) bags and boxes and machine loading. Operating various pieces of warehouse material handling equipment. Completing all paperwork neatly and correctly. Maintain a positive work attitude by acting and communicating in a manner that promotes co-operation with your colleagues. Maintaining clean work areas. What you need as an Administrator: Knowledge of Excel and Word (specifically VLOOKUP and PIVOT Tables) Proven administrative experience. Must be able to prove the last 5 years work or education. Ability to work under pressure and meet deadlines. Prior training in ASM Sequoia and/or Cygnus would be desirable. We try our best to inform everyone on the status of their application. However, should you not hear back from us within 5 working days, you have unfortunately not been successful in your application for this position. No language contained within this advertisement is intended to unlawfully discriminate on the grounds of protected characteristics, under The Equality Act 2010.