Department/Team: Theatre Operations
Responsible to: Building Operations Manager
Contract: Permanent
Location: The Old Vic, 103 The Cut, London, SE1 8NB
Hours: Full-Time, 40 hours per week, Working on a shift pattern to be determined but within the hours of 08.00-22.00 between Monday-Sunday. Additional hours may be necessary in order to fulfil the requirements of the post.
Salary: £28,808 per annum
Benefits:
* Enhanced annual leave, starting at 25 days per year, increasing by one day per year up to 30 days (plus bank holidays). Opportunity to switch statutory bank holidays to mark a religious event or festival.
* Complimentary tickets for you and a guest to Old Vic preview productions.
* Discretionary invite to Press Night performances and parties.
* Free therapy from our therapy partner SelfSpace.
* Mental health support via our in-house Mental Health Champions.
* Enhanced employer pension contributions with The People’s Pension.
* Festive day – one discretionary additional paid day off around the festive period for a collective pause.
* Time to volunteer – one day per year to support a charity or project of your choosing.
* Commitment to learning, education and development.
* Enhanced sick pay.
* Access to interest free travel schemes including Cycle 2 work and Season Ticket loans after your probation period.
* Family friendly policies and enhanced maternity/paternity/adoption/shared parental pay.
* All staff social events.
* Staff discount in Penny and The Old Vic bars as well as discounts in local bars and restaurants.
* Opportunities to get involved with staff clubs and working groups such as the Inclusion Working Group.
* Buddy schemes including New Starter and Parental buddies to support your induction and return to work after parental leave.
Role Summary:
The Theatre Operations Team are collectively responsible for ensuring the smooth running of the building day-to-day. The Building Operations Technician will provide practical support in maintaining and upkeep of the historic Grade II listed building. They will act as a first point of contact for any on the ground issues or queries related to the building and maintenance.
Your Team:
Operations Director, Head of Building Operations, Building Operations Manager, Building Operations Technicians, Head of Front of House Operations, Operations Administration Manager, Operations Administration Coordinator, Front of House Operations Coordinator, Bar Operations Manager and Health, Safety & Compliance Manager.
In addition, the role will work closely with the Theatre’s Hard FM external contractor who are responsible for the upkeep and maintenance of the Theatre’s Hard FM infrastructure.
Areas of Responsibility:
* Undertaking a range of maintenance and fabric tasks to aid the upkeep of our building.
* Carrying out routine monitoring of building systems and equipment, including the BMS system.
* Under the supervision of the Building Operations Manager, practical maintenance and upkeep of our auditorium space, including auditorium seat repairs and numbering, including change overs as required.
* Taking responsibility as a Fire Marshall during evacuations and performing evacuation duties where required.
* Monitoring and responding to Radio requests for Building and Facilities related tasks.
* Supervising external maintenance contractors when working on site, providing site inductions at the start of their work(s), and ensuring that they adhere to our safe working policies and procedures.
* Taking receipt of deliveries and assisting with moving equipment and assets around the organisation's premises.
* Preparing spaces, equipment, furniture, and the format of rooms ready for use.
* Carrying out and logging specified building, H&S, environmental, and accessibility checks.
* Maintaining up-to-date knowledge of current and new safe working practices and adhere to them.
* Providing cover for the Building Operations Manager as required.
* Assisting the Building Operations Manager in preparing method statements and risk assessments for in-house works, ensuring these are reviewed when required.
* Assisting the Building Operations Manager in ensuring that our COSHH records (inventories, risk assessments, data sheet) records are kept up to date and reviewed regularly.
* Assisting with fire, health & safety and any other relevant training for staff and contractors as requested by the Operations Director, Head of Building Operations and Head of FOH Operations.
* Completing reactive requests from the site relating to the Building and Facilities.
* When required, operating the Building Management System – for which training will be provided.
* Assisting the Head of Building Operations and Operations Administration Manager with longer term objectives, such as the goal to reduce energy and carbon emissions, by identifying any patterns or practices that could be improved.
* Assisting with the undertaking of scheduled preventative maintenance work and checks.
* Acting as a First Aider and attending refresher training courses when required.
* Acting as a keyholder and Out of Hours Emergency Contact, responding as required.
* Working collaboratively with The Old Vic’s third-party Facilities Management company.
* Carrying out and logging specified building, H&S, environmental, and accessibility checks.
* Maintaining up-to-date knowledge of current and new safe working practices and adhering to them.
This is not an exhaustive list of duties and the Theatre's management may, at any time, allocate other tasks which are of a similar nature or level.
Person Specification:
Essential:
* Experience in a similar maintenance or technician role, preferably within facilities or building operations.
* Basic understanding of UK building regulations and health and safety requirements.
* Technical qualifications or certifications are a plus, such as City & Guilds or NVQ Level 2/3 in plumbing, electrical systems, or building services.
* Previous experience of working within a public-facing premises.
* Comfortable working as part of a small team collaboratively, and working autonomously with minimal supervision.
* Demonstrable experience of completing building maintenance tasks.
* Good understanding of the safe and effective use of power and hand tools.
* Able to multi-task, work to deadlines, identify priorities and prioritise work with competing demands.
* A ‘can do’ approach and positive relationship building skills across departments.
* Able to use initiative and find pragmatic solutions.
* Demonstrable continuous improvement approach to work.
* IT literacy, with good experience of the Microsoft Office suite. (Training will be given on software programs as required.)
* Awareness of environmental sustainability.
How to Apply:
We understand that everyone is different and we want you to apply in whichever way you feel best shows your skills and experience. There are a range of ways that you can apply with us:
1. Sending a short video file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you (have a look at the person specification in the job description).
2. Sending a short audio file of yourself (no longer than two minutes in length), detailing your experience, why you are applying for the role and what about working at The Old Vic interests you.
3. Completing our application form.
4. Uploading your CV and covering letter, explaining why you are interested in the role and working at the Old Vic.
As a Disability Confident employer, The Old Vic has made a commitment that all applicants with disabilities who meet the essential criteria for this job will be invited to interview. However, in the event that we have a high volume of applications all of whom meet the criteria and identify as disabled, meaning it is not practicable to interview everyone, we may apply a weighting to the shortlisting criteria, or add an additional shortlisting stage before any interviews take place. In all cases we will take care to ensure that any criteria or weightings do not disadvantage disabled applicants.
All appointments are made subject to satisfactory references and proof of eligibility to work in the UK.
The Process:
The recruitment process for this role will be two stages:
1. 1st stage virtual conversation
2. 2nd stage in person conversation
3. You may be asked to complete a work based skills assessment or challenge
The closing date for this role is 7 April 2025. First Conversations are likely to take place w/c 14 April 2025.
Equal Opportunities:
We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to receive applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates.
We may take positive action, in cases where candidates are equally qualified, to increase the employment of under-represented groups at The Old Vic.
In the event that we ask you to attend the theatre for a conversation and you are struggling financially, we may be able to reimburse you for any reasonable travel costs.
We partner with a range of inclusive organisations; to find out more please read our FAQs.
FAQs:
Read our recruitment and selection and equal opportunities FAQs here.
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