RKW has a fantastic opportunity for someone to develop their career in Credit Control / Management & Accounts Receivable, by joining our Disputes team – a specialist unit within the Finance division. If you’re a problem solver, resolution orientated and confident when dealing with internal and external stakeholders, this could great role for you. Previous experience of processing Credit / Debit Notes is a distinct advantage. This is a wonderful chance for someone who is looking to start in credit control / credit management. You will be working as part of the wider credit function in a large, growing, fast-paced family-owned company. You may already be in an Accounts team role – or you might be working in Customer Service, Sales Order Processing, or Operational Admin – what we’re really looking for is great attention to detail, a head of numbers and the sort of approach that gets things done. Our clients are household name retailers, and you’ll be working closely with them, along with our internal customer service and sales teams, to resolve disputes and delayed payments across our portfolio or Brands and Products. RKW is Europe’s leading distributor and manufacturer of small domestic appliances and housewares products. Part of the Sutton Venture Group, RKW was established in 1989 and has grown from strength to strength. We have ambitious growth plans and seek an ambitious candidate to help us continue to succeed and help us achieve our vision for the future. Responsibilities and Duties To work as part of the credit function alongside the Dispute Resolution Lead To handle the logging of disputes received into the business, either via debit notes, deductions, emails or telephone To ensure that dispute owners follow the dispute process for resolution Ensure that the credit-control team are updated regarding any resolutions and information Adhoc duties to support the credit function will include but not be limited to: Answering the telephone Opening mail Filing credit notes and invoices Scanning documents into the IT system Skills and Desirables Must have experience with Excel Must have a can-do attitude Likes problem solving Wants to work as part of a team Understands credit and debit notes Company Benefits 33 days' annual leave, inclusive of bank holidays. Free parking on all sites Complimentary drinks Staff discount on all our products Employee Assistant Program Refer a Friend Scheme Training and development Eye care allowance Exclusive discounts on cinema, holidays, days out, eating out and much more Long service incentives and rewards Come and join us to celebrate 30 years of business – If you feel you have the right background and experience to carry out this busy role, we look forward to hearing from you, please apply now via this link, or direct to Recruitmentrkwltd.com Notice to agencies. R K Wholesale Limited (the Company) will not accept unsolicited resumes from agencies, search firms, or independent agents for this available role. Resumes submitted without specific vacancy authorisation and a valid signed agreement in place will become the sole property of the Company. Therefore, no fee will be payable should a candidate be hired as a result of an unsolicited agency, search firm or independent agent's referral.