Job summary We are looking for an Equipment Technician to join Sandwell MBC. The Equipment Technician will be responsible for supporting individuals to access equipment in the community and providing advice and guidance to members of the public and professionals. As part of Sandwells Prevention Stores, you will assist in delivering, maintaining, and servicing equipment and assistive technology to help individuals in Sandwell live independently within their homes. Working alongside various Health & Social Care services, this front-line role plays a crucial part in supporting the community. As an important front-line service working alongside a range of Health & Social Care Services, we are looking to recruit an Equipment Technician to work in our busy office. Successful candidates should have experience of working in a fast-paced environment, good communication and IT skills. Your responsibilities will include: Making and scheduling bookings for delivery, collection and servicing Completing equipment reviews Providing advice on equipment supplied by Joint Prevention Stores Dealing with professionals and members of the public who visit Joint Prevention Stores Main duties of the job Key Responsibilities: Delivery, Installation & Collection: Manage the delivery, setup, and collection of equipment across the borough. Advice & Support: Provide guidance on equipment supplied by Joint Prevention Stores. Interacting with professionals and members of the public visiting Joint Prevention Stores Experience: Experience in an installation environment. Ability to thrive in a fast-paced work setting. Strong verbal and written communication skills, with a good understanding of IT. Full, valid driving license required. Successful candidates will need to undergo an Enhanced Disclosure and Barring Check. Benefits: Generous annual leave, with extra days after 5 years of service. Access to our Employee Benefits portal, with discounts on retail, gyms, cinemas, and more. Salary sacrifice schemes for cars and bikes. Access to the Local Government Pension Scheme If you have the necessary skills and qualifications, we invite you to apply for this rewarding position For an informal discussion, please contact:Rachel Byng at Rachel_Byngsandwell.gov.uk Hours 37 hours per week (service operates 7 days a week, including Bank Holidays). Successful candidates will work on a rota basis, including one weekend every six weeks. About us We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcingsandwell.gov.uk For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs To apply please download the application and return to: Hrresourcing_applicationssandwell.gov.uk Date posted 25 February 2025 Pay scheme Other Salary £26,409 to £30,060 a year Contract Permanent Working pattern Full-time, Flexible working Reference number F0093-25-8772 Job locations Groundwork West Midlands Dolton Way Tipton West Midlands DY4 9AL Job description Job responsibilities Overarching principles: Deliver an enhanced customer experience that promotes wellbeing to local people in their local communities. Enable people to live independently for longer by supporting people to retain or regain their skills and confidence, and prevent the need or delays in deterioration wherever possible. Focus on the customers outcomes, will also contribute to the strategic outcomes of Sandwell MBC and partner organizations. Summary of role: To work with vulnerable adults and carers, helping them to achieve ambitions, helping them to do things, take control over their lives as much as possible, building relationships and networks that maintain their independence. To provide a service that flexibly meets the needs of service users within budgetary constraints. To have knowledge and understanding of relevant legislative and regulatory framework and Government initiatives relating to your service area, including safeguarding, and the needs of vulnerable adults. To have knowledge of the principles and responsibility of information sharing and data protection in line with legislation. To be responsible for the day to day the delivery, installation, maintenance of equipment within a borough wide service. Conducting minor repairs to equipment. To undertake specific duties and responsibilities determined by the line manager. To work with managers and other staff members to share and promote good practice and work co-operatively to ensure consistency in working practices wherever feasible and champion all changes particularly in relation to the personalisation agenda. Job description Job responsibilities Overarching principles: Deliver an enhanced customer experience that promotes wellbeing to local people in their local communities. Enable people to live independently for longer by supporting people to retain or regain their skills and confidence, and prevent the need or delays in deterioration wherever possible. Focus on the customers outcomes, will also contribute to the strategic outcomes of Sandwell MBC and partner organizations. Summary of role: To work with vulnerable adults and carers, helping them to achieve ambitions, helping them to do things, take control over their lives as much as possible, building relationships and networks that maintain their independence. To provide a service that flexibly meets the needs of service users within budgetary constraints. To have knowledge and understanding of relevant legislative and regulatory framework and Government initiatives relating to your service area, including safeguarding, and the needs of vulnerable adults. To have knowledge of the principles and responsibility of information sharing and data protection in line with legislation. To be responsible for the day to day the delivery, installation, maintenance of equipment within a borough wide service. Conducting minor repairs to equipment. To undertake specific duties and responsibilities determined by the line manager. To work with managers and other staff members to share and promote good practice and work co-operatively to ensure consistency in working practices wherever feasible and champion all changes particularly in relation to the personalisation agenda. Person Specification Qualifications Essential Minimum Literacy Level 2 or equivalent LOLER (Lifting Operations and Lifting Equipment Regulations) PAT (Portable Appliance Testing) Qualified Manufacturers/Suppliers Qualification for servicing and maintaining and installing equipment Supporting Statement Essential Please include a supporting statement on how you meet the criteria listed in the Person Specification Person Specification Qualifications Essential Minimum Literacy Level 2 or equivalent LOLER (Lifting Operations and Lifting Equipment Regulations) PAT (Portable Appliance Testing) Qualified Manufacturers/Suppliers Qualification for servicing and maintaining and installing equipment Supporting Statement Essential Please include a supporting statement on how you meet the criteria listed in the Person Specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sandwell Metropolitan Borough Council Address Groundwork West Midlands Dolton Way Tipton West Midlands DY4 9AL Employer's website https://www.sandwell.gov.uk/ (Opens in a new tab)