Job summary Advert may close early due to volume of applications. The Emergency Department team adopts a holistic approach to care and quality improvement. We promote patient centred care, patient safety and service improvements are at the forefront of our philosophy. We seek to recruit staff who are motivated, promote high standards of patient care and work effectively as part of the multi-disciplinary team. Our ideal candidate will have acute care experience and bring with them ideas to help us develop our department, however we also offer a bespoke induction programme. Main duties of the job To provide support to the multi professional team, by undertaking appropriate duties following assessment and planning of requirements by the registered nurse. Additionally, to provide support by undertaking non nursing and ancillary duties. About us At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We recruit for values and "Together we are North Tees & Hartlepool" Date posted 21 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata, per annum Contract Permanent Working pattern Part-time Reference number 345-EMC6691671-C Job locations University Hospital of North Tees Hardwick Road Stockton on Tees TS19 8PE Job description Job responsibilities Maintains effective communication and good relationships with children, parents, carers, relatives and staff. Accept delegated duties within parameters of capabilities and competencies. Complete documentation in accordance with Trust policy Participate in programmes of in-service training as required Chaperoning of children during medical examinations Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees. Contribute to the prevention and management of untoward occurrences by responding to emergencies, summoning appropriate assistance, reassurance until qualified staff available, maintenance of privacy/dignity/confidentiality, maintenance of a safe working environment. Clerical duties associated with the efficient management of the paediatric service including answering the telephone and relaying messages. Checking and maintaining stock levels. General house keeping duties Job description Job responsibilities Maintains effective communication and good relationships with children, parents, carers, relatives and staff. Accept delegated duties within parameters of capabilities and competencies. Complete documentation in accordance with Trust policy Participate in programmes of in-service training as required Chaperoning of children during medical examinations Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees. Contribute to the prevention and management of untoward occurrences by responding to emergencies, summoning appropriate assistance, reassurance until qualified staff available, maintenance of privacy/dignity/confidentiality, maintenance of a safe working environment. Clerical duties associated with the efficient management of the paediatric service including answering the telephone and relaying messages. Checking and maintaining stock levels. General house keeping duties Person Specification Qualifications Essential Level 3 in appropriate subject (or on pathway) or equivalent qualification/experience literacy and numeracy skills level 2 or grade 4 or above in English and maths Desirable Working within an acute setting NVQ level 2 childcare A level Health and social care Experience Essential Recent relevant experience in acute care Knowledge Essential Ability to assess, plan deliver and evaluate quality care Ability to meet basic care needs Ability to escalate clinical concerns appropriately Person Specification Qualifications Essential Level 3 in appropriate subject (or on pathway) or equivalent qualification/experience literacy and numeracy skills level 2 or grade 4 or above in English and maths Desirable Working within an acute setting NVQ level 2 childcare A level Health and social care Experience Essential Recent relevant experience in acute care Knowledge Essential Ability to assess, plan deliver and evaluate quality care Ability to meet basic care needs Ability to escalate clinical concerns appropriately Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name North Tees & Hartlepool NHS Foundation Trust Address University Hospital of North Tees Hardwick Road Stockton on Tees TS19 8PE Employer's website https://www.nth.nhs.uk/ (Opens in a new tab)