Senior Case Handler/Case Coordinator
* Annual Salary: £26,500 – £28,500
* Location: Norwich
* Job Type: Full-time
Join an award-winning organisation dedicated to supporting women and girls. We are currently seeking a a new team member to join our team. This role is crucial in providing support for women experiencing homelessness, focusing on helping them access and maintain safe and secure housing.
Day-to-day of the role:
* Provide gender and trauma-informed support to women facing multiple disadvantages such as poor mental health, isolation, and substance use.
* Work closely with various agencies to tailor support to the unique needs of each client.
* Act as a point of contact for team members regarding client cases, manage case documentation, and ensure effective referral pathways.
* Oversee safeguarding concerns, complete relevant reporting, and assist with internal training as a Designated Safeguarding Officer.
* Address barriers to service access faced by clients, including those related to language, racism, disability, sexuality, gender, and health.
Benefits:
1. Workplace pension contribution of 5%.
2. Death in service benefit.
3. Generous leave entitlement.
4. Employee eye care scheme.
5. 24/7 confidential Employee Assistance Programme.
6. Hybrid working options.
7. Cycle to work scheme.
8. ...