Job summary There are 7 Radiology Departments across United Lincolnshire Hospital's NHS Trust, offering MRI, CT, Ultrasound, Dexa, X-Ray, Fluoroscopy and Interventional services. We perform over 300k examinations per year providing a 24 hour service for emergency procedures. The departments carry out a wide range of procedures including plain film radiography, barium studies, A/E Trauma, IVU's, theatre, dental and interventional fluoroscopy. The MRI, CT and Ultrasound departments are constantly developing and expanding their service provision. Main duties of the job Suitable applicants will undertake duties within the appointments and Reception teams based at Lincoln County Hospital moving to the newly built community diagnostic center in the middle of the city late 2024. The successful applicant will join the team of Administration clerks in appointing investigations, liaising with patients, clinicians and Radiology clinical staff. Appointments will be scheduled to ensure there are no breaches of waiting times, using the Radiology Information System (RIS), inputting data and informing patients and clinicians of appointment dates and times. Reception duties will including welcoming patients into the department and attending them for their Radiology appointment; in addition to answering any queries. We welcome applications from caring, flexible, enthusiastic and motivated individuals who wish to assist all aspects of the appointments, general administration and the reception of this busy, varied and friendly Radiology department. About us Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people. Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best. We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live. Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'. This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years. We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time, Part-time Reference number 357-LN-910-24-A Job locations Lincoln County Hospital Greetwell Road Lincoln LN2 5QY Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Person Specification Qualifications Essential GCSE in Maths and English (or equivalent qualification) OR NVQ Level 2 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification) Desirable CLAIT or European Computer Driving Licence or equivalent Previous Experience Essential Experience of working in a customer care or reception environment Desirable Knowledge or experience of NHS working Knowledge, Skills & Aptitudes Essential Be accurate and pay attention to detail in work produced Good written and verbal communication skills Ability to prioritise and organise own workload Good data entry/keyboard skills Awareness and Knowledge of the dignity in care agenda Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Understanding of NHS waiting times Targets Experience of Health Records, Outpatients and Waiting List Understanding of booking systems, maintaining diaries Specific Requirements Essential Ability to work to tight deadlines Ability to main confidentiality Ability to work as an individual and as part of a team Person Specification Qualifications Essential GCSE in Maths and English (or equivalent qualification) OR NVQ Level 2 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification) Desirable CLAIT or European Computer Driving Licence or equivalent Previous Experience Essential Experience of working in a customer care or reception environment Desirable Knowledge or experience of NHS working Knowledge, Skills & Aptitudes Essential Be accurate and pay attention to detail in work produced Good written and verbal communication skills Ability to prioritise and organise own workload Good data entry/keyboard skills Awareness and Knowledge of the dignity in care agenda Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Understanding of NHS waiting times Targets Experience of Health Records, Outpatients and Waiting List Understanding of booking systems, maintaining diaries Specific Requirements Essential Ability to work to tight deadlines Ability to main confidentiality Ability to work as an individual and as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Lincoln County Hospital Greetwell Road Lincoln LN2 5QY Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)