Job Description
New Business Support Officer Job in Birmingham
Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer join the Licencing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city’s residents with a number of services to ensure stability within citizens' daily lives.
Your new role
As a Business Support Officer, you will be supporting the team by viewing and processing applications for licences. Furthermore, you will be communicating with applicants to give them updates on the application or requesting further information.
You will manage and support any queries that come through. These can be face to face, over the phone and via email.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone. In addition, as you will be dealing with a high volume of applications, you will need to have stro...