About Us
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We are the UK network service provider making digital infrastructure simple.
Whether indoors or outdoors, we make sure our customers can always connect their customers. We bring together mobile operators, central and local government, and real estate providers to work together in new ways using: Collaborative commercial models, combined real-estate and telecoms know-how, and global best practice.
We have 6000+ mast site locations, have connected 2000+ buildings and support 200+ outdoor networks. And our managed sites include some of the biggest, most challenging wireless environments in the UK, including railway stations, Canary Wharf, City of London and events like the London Olympics.
The Role
We are presently hiring for a Head of Delivery to join the team at Freshwave working on a major infrastructure programme. You will be managing the delivery lifecycle from design to operations while leading a team of project managers working on different workstreams with multiple partners to deliver cost effective solutions safely.
* Deliver the relevant parts of the project transition plan, moving the project from inception to BAU delivery
* Work with and partner organisations to agree and define the end to end delivery process
* Setup the delivery framework, processes, governance and reporting, utilising existing tools and systems where applicable
* Setup appropriate financial management processes, including cost trackers, cost governance, aligned with the contract and working with the finance team
* Working with SHEQ team, ensure HSQA targets are set, tracked and delivered
* Working with the design team and partner organisations, ensure solution options are available which achieve the customer outcomes and are cost effective
* In conjunction with the partner organisations and aligned with the agreed E2E processes develop baseline delivery plans to achieve the project outcomes
* Ensure alignment across all suppliers, sharing appropriate risks, issues & mitigation
* Line management responsibility for the workstream Project Managers
* Provide timely reporting of all workstreams for internal and external stakeholders and customers
About you
* Proven track record of setting up and delivering complex telecoms projects on time and to budget
* Ability to lead multiskilled teams, balancing time, cost and quality
* Experience of working with Mobile Network Operators, understanding of their drivers and priorities
* Experience of holding suppliers to account and ensuring they achieve their delivery targets
* Experience of working with the public sector on major infrastructure projects
* Strong skills in providing programme governance and reporting milestone tracking, delivery performance, risks, actions, issues, dependencies
* Strong communication skills – both written and verbal and ability to influence at all levels of the business
* Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
We offer:
* Competitive Salary
* 25 days holiday which increases after 5 years service (1 day per year until 30 days)
* Group Personal Pension
* Life Assurance
* Income Protection Insurance
* Private Medical Insurance (PMI)
* Employee Assistance Programme
* Cycle-to-Work Scheme
And that’s just the beginning! We also provide:
* Free barista coffee at our Farringdon head office every morning
* Free gym onsite for employees including exercise classes at our Farringdon head office
* Rooftop picnic area at our Farringdon head office
* Quarterly recognition rewards
* Free Eye Tests
* Flu vaccine vouchers
We’re pleased to have been certified by Great Place to Work. 82% of our people think it’s a great place to work compared to 54% of employees at a typical UK-based company.
Our Values
Our values are what set us apart from the rest. They are what enable us to bring assured connectivity wherever it’s needed. We use these values to inform everything we do and the way we act as professionals – think of them as what’s important to us collectively, as well as how we prefer to work.
The successful candidate will be aligned with our company commitments:
* Engineering excellence: we’re engineering experts and the quality of our output is second to none
* Do the right thing: we’re neutral in our position, doing what’s best for our people, our partners, our customers, society and the environment
* Set the pace: we act quickly and work efficiently, setting the pace for our projects and industry standards
Sustainability and CSR:
We implement environmental, social, and corporate governance:
* Innovate for Impact: We pride ourselves on many industry firsts, driven by both technical and commercial innovation.
* A thriving workforce: We’re nimble and fast-growing and our success relies on diverse talent from a range of backgrounds.
* Embracing Net Zero: This year we’ve baselined our carbon footprint.
Diversity, Equity, Inclusion, and Belonging:
Here at Freshwave, we are dedicated to making our recruitment process as inclusive as possible, and aim to do everything we can to make you feel comfortable and supported throughout.
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