Rethink Mental Illness are seeking an experienced and passionate Registered Manager to join and lead the team at our Dawlish & Sidmouth services. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. JOIN THE TEAM Our Dawlish and Sidmouth CQC services provide housing-related support for people with high support needs. The purpose of the service is to enable people placed out of area to return to Devon. The services aim to support people in gaining the skills they need to live independently. How you will make a difference as a Registered Manager: Personalised Service Delivery : Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews. Support Planning : Develop aspirational support plans for residents. Safety Systems : Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies. Information Quality : Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use. Incident Management : Manage incidents and accidents effectively, adhering to policies and regulatory notifications. Complaints Management : Enhance service user experience by developing an effective complaints management culture. Safeguarding Lead : Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team. Staff Management : Provide effective line management, handling conduct, performance, and attendance issues. Recruitment : Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation. Essential Skills and Experience Required: Qualifications : Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent. Experience : At least 2 years of relevant experience in an operational management capacity in a health/social care setting. Knowledge : Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery. Supervision and Leadership : Experience in providing effective supervision, leadership, and management of staff. Direct Experience : Experience working directly with people with severe mental illness. Agency Work : Experience working within statutory agencies. Caring for our people. We offer a wide range of support. Some of our benefits include: PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments. Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. Planning for the future: We have a contributory pension scheme. Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. Who are we? We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.