Quality Lead/Quality Manager Are you an experienced Quality professional with a strong background in engineering or manufacturing? We are seeking a motivated and proactive Quality Lead or Quality Manager to champion quality excellence within our operations. Join us as we set new standards in producing their product for a global clientele. Role Responsibilities: Quality Management Leadership: Oversee and enhance compliance with the Business Management System (BMS) across the organization, particularly ISO 9001 and ISO 14001 standards. Customer & Supplier Quality Interface: Act as the primary contact for quality-related customer and supplier issues, including returns, rejects, and warranty claims. Non-Conformance & Quality Reporting: Lead in creating high-quality NCR/8D reports to address customer returns and warranty claims. Audits & Compliance: Conduct both internal and external audits, ensuring our operations consistently meet rigorous quality standards. Supplier Coordination: Collaborate closely with suppliers to ensure all material quality requirements are fully met. Quality Procedures & Continuous Improvement: Develop and implement quality procedures, standards, and specifications, driving initiatives that enhance efficiency and profitability. Cross-Departmental Support: Partner with Commercial, Engineering, and Purchasing departments, promoting a culture of quality across all functions. Data Analysis & Reporting: Record, analyze, and distribute statistical quality information to support data-driven decision-making. Required Skills & Qualifications: Quality Assurance Expertise: Significant QA experience within a manufacturing or engineering setting, with proven leadership in quality management. ISO Standards Proficiency: In-depth knowledge of managing quality systems to ISO 9001 and ISO 14001 standards. Technical Literacy: Ability to interpret complex engineering drawings and utilize a range of measuring equipment (e.g., Faro arms, CMMs). Documentation Preparation: Familiarity with I.S.I.R. and P.P.A.P. documentation. Strong Communicator: Excellent verbal and written communication skills to interact effectively at all organizational levels. Analytical Skills: Adept at using statistical methods to analyze quality data and drive continuous improvement. Why Join Us? We are committed to fostering a work environment that encourages growth, innovation, and dedication to quality. As our Quality Lead or Quality Manager, you’ll play a pivotal role in shaping the quality landscape of a reputable engineering SME and enjoy a competitive package along with career progression opportunities. Ready to drive quality excellence with us? Apply today Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.