Housing Management Officer Pay Rate: £14.72 per hr paye Location: Manchester City Council Job Type: Full-time, Temporary (2 - 3 months with the possibility of extension) Manchester City Council is seeking an experienced Housing Officer to provide exceptional housing management services and high-quality accommodation to homeless households. This role is crucial for ensuring the well-being and compliance of tenants and requires proactive collaboration with support workers and other team members. Day-to-day of the role: Work cooperatively with tenants and their support workers on housing management matters. Contribute to the team's objectives by providing information to assist in the assessment of referrals. Monitor occupants’ compliance with their occupancy agreements, house rules, and any court orders, taking prompt action in response to breaches. Manage, monitor, and maximise collections for rent, utilities, and miscellaneous charges, maintaining appropriate records and reporting regularly to the Deputy Team Leader. Monitor the progress of occupants’ Housing Benefit claims and work closely with Manchester Revenue and Benefits Unit to advise tenants appropriately. Manage the processes of starting, operating, and ending tenancies, including the service and administration of Notices to Quit. Coordinate with occupants and support workers on support planning related to tenancy management. Arrange day-to-day responsive repairs, manage re-lets, and oversee the repair or replacement of furnishings in consultation with the team and partner services. Promote and support service user inclusion, empowerment, consultation, and participation in all aspects of the service and wider community. Ensure compliance with Health & Safety procedures, identifying, minimising, and managing risks. Maintain clear, concise, professional, and auditable records in accordance with City Council procedures and financial regulations. Required Skills & Qualifications: Valid enhanced DBS on the update service. Full UK driving licence and access to a vehicle. Experience in housing management or a related field. Strong ability to work cooperatively and effectively with different teams and agencies. Excellent organisational and communication skills. Benefits: To apply for this Housing Officer position, please send your cv to