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Customer Service Advisor - Legal, Liverpool
Client:
Page Personnel
Location:
Liverpool, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
a5b50d99a314
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
* Opportunity to work for a leading Legal firm
About Our Client
Our client is one of the North West's leading legal practices, specialising in Personal Injury, Defamation, Clinical Negligence, and Professional Negligence, based in Liverpool. They are currently experiencing growth and are looking for Customer Service Advisors to join their first response team. The client offers great career progression, a competitive salary, and excellent benefits.
Job Description
The duties of the Customer Service Advisor will include:
* Handling and managing high volumes of calls from clients and customers
* Liaising with internal departments and clients
* Obtaining client details and checking claim eligibility
* Performing full identification checks
The Successful Applicant
The ideal candidate will possess:
* The ability to work in a fast-paced environment
* Strong written and verbal communication skills
* A focus on achieving targets
* Strong problem-solving skills
* IT proficiency and attention to detail
What's on Offer
This entry-level role in a well-established business offers:
* An internal recruitment program providing opportunities for progression within legal sectors
* On-site facilities including a local cafe with a 20% discount
* An on-site gym with mental well-being facilities
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