Conference & Event Operations - Hospitality Host
12 February 2025
We are Drayton Manor Resorts!
We have ambitious plans to be the number one theme park in the UK for families, recruiting the best talent to work with us in promoting our successes and core values to guests and employees. Our resort is home to a 15-acre zoo, a 4-star hotel with 150 bedrooms, including Viking and Thomas Land themed rooms, conference facilities, restaurants, Europe’s only Thomas Land, and 50 rides and growing! We want to hire and retain exceptional employees who can be part of our projected and future growth, helping us to create memories for all our guests!
What do we want?
Exceptional, warm-hearted people who are passionate about providing high levels of customer service. You will complement our team at the Hotel as a Conference & Events Host, delivering the highest customer service to our guests and ensuring the smooth running of all events.
Your responsibilities as Conference & Events Host will include, but are not limited to:
1. Following company procedures
2. Following instructions given by your Team Leader and Manager
3. Ensuring complete customer satisfaction, including setting conference rooms, closing the rooms, clearing tables, polishing glassware and cutlery, waiting on tables, and providing bar services.
4. Working in a fast-paced, busy environment
5. Being proactive and positive to deliver memorable experiences to our guests
What’s in it for you?
As our Conference & Events Host, you’ll be joining Drayton Manor Resorts at an exciting time. We are embarking on a journey to be the best, and we want you to be part of it! We have fun benefits for all our staff, including:
1. Free admission for you and 3 guests into Drayton Manor and our sister site, West Midlands Safari Park
2. 25% off all items in park retail outlets, 10% in Thomas shops
3. 50% off food and drink in the park and the hotel (must be purchased together)
4. Free onsite parking for when you visit on your day off and a subsidised canteen
Key Skills and Attributes as a Conference & Events Host:
1. Confident and able to interact with customers
2. Great communication and people interaction skills
3. Providing an excellent level of customer service while managing customer expectations
This is a fantastic opportunity and an exciting time to be joining us as we start to make tracks, embarking on the next chapter of our journey. Do you want to be part of the Drayton Manor team who make Britain smile? Apply Now.
You must be eligible to live and work in the UK.
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