All references should be directed through the Employers HR Department wherever possible to comply with NHS Check Standards. Please ensure that a HR address/email is provided for each referee named. Job overview The Acute In-patient secretarial team support a number of clinical and medical staff who deliver mental health care and treatment on our wards at the Becklin Centre and Newsam Centre. The service is looking to recruit a full-time secretary into this well-established team. If appointed, you will provide comprehensive secretarial support for both the consultants and the wider clinical team. You will be required to have a strong and professional work ethic, have excellent communication, organisational, and customer service skills, and be able to multi-task to a high level. There may be elements of the role that will involve direct service user and carer telephone contact. There is an expectation that you will be highly IT literate. Previous experience of audio typing and minute taking is essential, as both duties will form a significant part of this role. You will be required to liaise with colleagues in other teams in the care group, and you would need a flexible approach to your work, under the guidance of the Team Coordinator, as you may occasionally need to work from other sites. The role is full time, Monday to Friday with working hours between 8.30am & 4.30pm. Main duties of the job We need someone with excellent administration/secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service.You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal, and administration skills. Responsibilities will include, but are not limited to, producing and sending letters to service users and professionals, audio typing using the Trust’s BigHand system, typing and producing reports, operating the patient CareDirector system, minute taking of team and Trust meetings, managing email inboxes, ordering supplies, and other ad hoc tasks.You will have good IT skills with experience of MS Word, Excel, and PowerPoint. There is also the expectation that you will provide cover for colleagues at short notice on your working day if required, as instructed by the Team Coordinator. Working for our organisation The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa. Detailed job description and main responsibilities You will work as part of a team to provide a comprehensive, efficient, and effective secretarial and administration support service to the multi-disciplinary teams, under the direction of a Support Service Team Coordinator and supported by an agreed work plan. The job holder will provide day-to-day supervision and support for a designated admin team and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust, to ensure an efficient and consistent admin support service is provided.Experience Administrative/secretarial experience at an advanced level.Experience of working within a team Experience of working using own initiativeExperience of dealing with members of the general publicExperience of managing workloadsDemonstrate a positive attitude towards the implementation of new systems and new ways of working.Shows empathy to the client group Person specification Experience Essential criteria Experience of working within a team.Previous substantive Administration/Secretarial experience Skills Essential criteria Excellent proven written and verbal communication skills. Knowledge Essential criteria Knowledge of Information Governance