* On site: 2 roles - one based in Edinburgh and one based in Glasgow
* Closing 16th February 2025
* Advertised from 28th January 2025
* 1 x 35 hours per week - Edinburgh. 1 x 35 hours per week - Glasgow.
Role
Join our mission to end youth homelessness in Scotland!
For over 30 years, we have been dedicated to preventing youth homelessness and supporting young people in building better futures.
We are looking for a passionate and experienced Service Manager to lead our existing services and to help us ensure that every young person in these regions has access to youth-specific services to help them avoid, resolve, and move on from homelessness. In this key management role, you will be responsible for the effective delivery of our services, driving service quality, achieving key targets, and supporting the development of new initiatives. Working alongside our management team, you will play a crucial role in implementing our strategy, ensuring regulatory standards are met and embedding policies and procedures across your team.
Application notes
Job packs for each role are available to download below.
* Hybrid: Glasgow or Edinburgh (Hybrid Model – 1 Day in Office)
* Closing 10th February 2025
Join SAMH and make a difference in Mental Health across Scotland.
Are you an experienced relationship manager with a passion for forging meaningful partnerships and driving impactful change?
SAMH (Scottish Action for Mental Health) believes in mental health and wellbeing for all. The team is now looking for 2 exceptional Account Managers to join their Workplace & Corporate Engagement team and contribute to vital fundraising efforts and meaningful collaboration with private sector partners.
About SAMH
SAMH (Scottish Action for Mental Health) is Scotland's leading mental health charity, dedicated to improving the lives of individuals affected by mental health issues. Founded in 1923, the charity strives to create a society where mental health is valued, understood, and supported. With a commitment to innovation and collaboration, SAMH is at the forefront of mental health advocacy, ensuring that everyone has access to the support they need to lead fulfilling lives.
What will you do as an Account Manager?
As part of the Workplace & Corporate Engagement team, you will play a pivotal role in managing partnerships within the private sector. Reporting to the Senior Manager – Workplace Engagement, you will focus on account management and client stewardship, ensuring strong relationships and sustained financial and non-financial contributions from SAMH’s private sector partners.
Key Responsibilities:
* Account Management: Strengthen relationships with existing private sector partners through proactive and tailored stewardship. Deliver meaningful updates, demonstrate measurable impact, and secure multi-year commitments to foster sustained partnerships.
* Engagement: Manage incoming enquiries strategically while identifying and pursuing new business development opportunities. Seek growth areas within current partnerships, including increased financial support.
* Enquiry Management and Business Development: Creating a clear and responsive approach to partner engagement, identifying potential areas for growth within existing relationships.
* Development: Collaborate with the team to create bespoke packages and develop innovative projects that appeal to partners, securing long-term income stability.
* Delivery: Ensure seamless delivery of services, building trust and laying the foundation for future collaboration and increased contributions.
What does SAMH need from you?
Experience:
* Demonstrable success in account managing mutually beneficial partnerships.
* Proven track record of achieving and exceeding income or performance targets.
* Strong experience in presenting and communicating with diverse audiences.
* Strong understanding of fundraising principles and codes of practice, with an awareness of current trends in the fundraising environment.
* Proficiency in using CRMs/databases to maintain and monitor data. (Desirable)
* Familiarity with mental health services and the wider charity landscape in Scotland. (Desirable)
Key Skills and Attributes:
* Excellent negotiation, communication, and presentation skills, with the ability to engage diverse stakeholders.
* Understanding of current legislation, policies and issues affecting fundraising and the charity sector including GDPR.
* Strong verbal and written communication skills, including confidence in public speaking/presentations and report writing.
* Competence in using CRM systems and databases to manage donor information and track progress. (Desirable)
What is in it for you?
You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of the benefits include:
* 30 days annual leave rising to 33 after 5 years’ service (+4 public holidays). Pro Rata
* 2 paid wellbeing days off per year to use on what matters to you. Pro Rata
* Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions.
* Workplace pension scheme and Life Assurance policy from day one.
Be the driving force behind SAMH’s workplace and corporate engagement success. Apply today and help SAMH make a lasting difference in mental health across Scotland.
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