Contract: Permanent, Full-time Closing date: 16th December 2024 Recruitment Partner: Katrina, katrina.wukboots.co.uk About the role A permanent position has become available in the Superintendent’s Pharmacist’s Office, working predominately to support the management of pharmacy incidents and complaints, and getting involved in other administrative tasks to support the rest of the SPO team. We are looking for someone who is Pharmacy Advisor trained as a minimum who will look to use their practical skills and knowledge in a central role. This role will be a good opportunity for anyone looking to try a Support Office role and gain insights into the SPO team, but also build relationships with other colleagues within the Pharmacy function. The Clinical Governance Assistant will report into the Clinical Governance Specialist and will part of the Quality and Governance team within the SPO. This role is involved in reviewing the Pharmacy Incident Reporting and Event System (PIERS) to identify urgent pharmacy complaints and incidents and highlighting them to the relevant central SPO team/field team members. They are the first point of contact and responsible for day-to-day administration for the Copy approval team within SPO. Support the central SPO team with administrative tasks, such as maintaining field contact lists, outgoing mail, filing, archiving and telephone calls. Create distribution lists of stores to support issuing printed documents produced by the SPO team. Attend the pharmacy planning meeting on behalf of the SPO team and support the coordination of activity planning for SPO. What you’ll need to have Pharmacy qualification, such as Pharmacy Advisor (preferential) or be prepared to work towards this qualification at the request of the business. Good governance and operational knowledge of walk-in dispensing, Care Services and Medisure (DDS) (or be prepared to develop this knowledge). Good working knowledge of Microsoft Office Programmes such as Word, Excel and PowerPoint. Must have a good command of the English language, grammar, spelling with articulate communication skills (both written and verbal) and a high concern for order and quality. Must be able to work to tight deadlines, prioritise effectively and deliver on time, every time. Our benefits Boots Retirement Savings Plan. Discretionary annual bonus. Generous employee discounts. Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Keywords Professional, Support, Assistant