Job summary To provide efficient and comprehensive medical secretarial and administrative support within the Colorectal Department. To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service. Main duties of the job Validation - e-track queries/Information Services reports Dealing with telephone enquires both internal and external Direct administrative support to Consultants and the Team Managing Consultants appointments/Clinic utilisation/Diary management Management supervision of band 2 staff (undertake MPA's) Request/cancel clinics as and when required using ClinicMan system Dealing with emails in multiple mailboxes About us We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area. In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet. We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Date posted 11 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa pro rata Contract Permanent Working pattern Part-time Reference number 176-S-7044256 Job locations Hinchingbrooke Hospital Hinchingbrooke Park Huntingdon PE29 6NT Job description Job responsibilities As a team ensure that all functions within the Specialty are completed. Maintain close working relationships with colleagues within the specialty. Work closely with clinical teams and other departments within the organisation. Advise the Senior Medical Secretary of any points of concern relating to the administration of the service and processes in place. To assist the Senior Medical Secretary to ensure the delivery of an efficient and comprehensive service which is receptive to the needs of the patient and meets the performance requirements of the Trust in accordance with the patient access policy In conjunction with the Senior Medical Secretary, develop office and working practices to continually improve service delivery. Work as a team, to ensure adequate cover is in place during absences. Attend team meetings at required intervals. Job description Job responsibilities As a team ensure that all functions within the Specialty are completed. Maintain close working relationships with colleagues within the specialty. Work closely with clinical teams and other departments within the organisation. Advise the Senior Medical Secretary of any points of concern relating to the administration of the service and processes in place. To assist the Senior Medical Secretary to ensure the delivery of an efficient and comprehensive service which is receptive to the needs of the patient and meets the performance requirements of the Trust in accordance with the patient access policy In conjunction with the Senior Medical Secretary, develop office and working practices to continually improve service delivery. Work as a team, to ensure adequate cover is in place during absences. Attend team meetings at required intervals. Person Specification Education Essential RSA II or equivalent in typing / audio typing Good general education, preferably English Language to GCSE (or equivalent) Desirable NVQ 3 in Business and Administration or equivalent experience ECDL Experience Essential Secretarial/administrative experience Desirable Experience of working in the NHS Experience of using patient administration systems including Careflow and eTRACK Knowledge Essential Can demonstrate good standards of written and verbal communication at all levels Demonstrate an understanding of customer care Knowledge/understanding of the Data Protection Act/GDPR Desirable Understanding of medical terminology Skills Essential Competent use of MS Word Good written and verbal communication Person Specification Education Essential RSA II or equivalent in typing / audio typing Good general education, preferably English Language to GCSE (or equivalent) Desirable NVQ 3 in Business and Administration or equivalent experience ECDL Experience Essential Secretarial/administrative experience Desirable Experience of working in the NHS Experience of using patient administration systems including Careflow and eTRACK Knowledge Essential Can demonstrate good standards of written and verbal communication at all levels Demonstrate an understanding of customer care Knowledge/understanding of the Data Protection Act/GDPR Desirable Understanding of medical terminology Skills Essential Competent use of MS Word Good written and verbal communication Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North West Anglia NHS Foundation Trust Address Hinchingbrooke Hospital Hinchingbrooke Park Huntingdon PE29 6NT Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)