As a legal counsel you will work with other members of the Customer & Sales legal team as well as our financial services, marketing and IP, DP, business and regulatory legal teams.
Client Details
Well known telecoms business in Reading
Description
* Providing legal support to commercial and go to market teams on the development and implementation of new product features and services;
* Working with digital, retail and contact centre operations teams to ensure that our customers benefit from best in class friction less journeys which are compliant with applicable regulation;
* Implementing new laws and regulation and ensuring our customer terms and conditions and other legal documents are up to date and managed appropriately;
* Supporting our Indirect and affiliate partner channels;
* Managing customer claims; and
* Providing timely legal advice to transformation programme.
* Advising on Ofcom's General Conditions and providing advice on general consumer law.
Profile
1. You are agile and innovative in the way you approach legal advice, working with the business teams to solve challenges.
2. You are proactive, practical and commercial - actively takes initiative and focuses on solutions/business outcomes and with a "can do" problem-solving attitude.
3. You are a constructive and consultative team player with good communi...