An exciting opportunity has arisen to work as a Band 7 team lead for the Discharge Liaison Team in Gateshead Health NHS Foundation Trust. The role involves line management of a small team of Band 6 nurses with specialist skills. As team lead you will be expected to support the team to facilitate safe and timely discharges of patients requiring a pathway 1-3 discharge from the Queen Elizabeth Hospital in Gateshead. The post holder will be required to deal with complex discharge cases and have an in-depth knowledge of the various issues influencing hospital discharge. The post holder should have detailed knowledge of the NHS England delivery plan to recover NHS Emergency and Urgent Care services, specifically improving hospital discharge and improving joint discharge processes. The post holder should ideally have experience of working closely with social care services.
Main duties of the job
This Band 7 team lead position will be responsible for managing a small team of Band 6 nurses and a small team of admin and clerical staff. The post holder will be required to lead the team, whilst upholding the trusts ICORE values, through a period of change. The successful candidate will be able to demonstrate innovation, care, openness, respect and the ability to engage others.
The Discharge Liaison Team provides a hospital discharge service 7 days per week 8am until 8pm and the postholder must be able to work flexibly to meet the needs of the service.
Day to day duties include the following (please note this list is not exhaustive):
1. Co-ordinate and manage nursing/administration rota to provide a safe and effective hospital discharge service for pathway 1-3 discharges
2. Support hospital wards and discharge co-ordinators
3. Attend and facilitate training
4. Support students/visitors to the hub
5. Community visits to support discharge where applicable
6. Attend MDT meetings to facilitate the safe discharge of complex cases
7. Support the hospital with expert advice on housing/homeless concerns
8. Liaising with safeguarding where appropriate
9. Onward referrals
10. Supporting hospital therapy teams to facilitate discharges
11. Work alongside therapy teams to arrange environmental visits and equipment needed
12. Liaise with ICB
13. Work closely and in partnership with Gateshead Local Authority
14. Complete trusted assessments for pathway 1 referrals
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job responsibilities
1. Provide and receive highly complex, sensitive or contentious information within a potentially highly emotive atmosphere.
2. Communicate highly sensitive, confidential information concerning patients which will require empathy, persuasion and reassurance.
3. Professional knowledge acquired through an adult nursing degree supplemented by other specialist training, experience, short courses.
4. Skills for assessing and interpreting complex needs of patients and staff.
5. Plan delivery of specialist nursing care, allocation and deployment of staff, coordinate multi-agency activities.
6. Assesses, develops and implements nursing care programmes.
7. Provides highly specialist advice in relation to hospital discharge.
8. Responsible for delivery of hospital discharge services within the QE Hospital, Gateshead.
9. Contribute to policy and practice changes arising from e.g. audits, complaints. Contribute to policies which impact on other areas.
10. Authorises overtime for nursing and support staff, responsible for supplies; holds delegated budget. Contributes significantly to cost reduction programme.
11. Management and leadership of staff.
12. Accountable for own professional actions, manages team and interprets policy.
Person Specification
Registration
* NMC Registration
Qualifications
Experience
* Extensive experience in facilitating safe and effective discharges from hospital
* Experience of working in a multidisciplinary team
* Knowledge of emergency and urgent care agenda and the home first approach
Skills
* Demonstrates care and compassion to patients, relatives and colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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