* Industry: Professional Services
* Job Location: 423 Kirkstall Road, Leeds, LS4 2EW
* Work Hours: 7 - 7 Business Hours - Flexi between
Job Purpose
To develop our legal case management system and other applications as required using the design tools provided by our suppliers. To play a key role in system upgrades from our suppliers, ensuring seamless integration with our existing systems and that all supporting documentation is produced / updated.
DIMENSIONS
* Working within a team, alongside other Case Management System Developers and Analyst Programmers and reporting into the Lead Case Management System Developer.
* The role requires the holder to work as part of potentially several working party teams at any one time.
Principal Responsibilities
* Working with internal stakeholders from around the business in identifying and translating requirements through to proposing (including effort estimates), designing, developing, testing and implementing solutions.
* To design and develop new processes and documentation within our case management system to support the development of the business.
* To assist with all aspects of duties which fall under the remit of the IT Development Team, including Support, as and when required.
* To liaise with the reporting team and assist with identifying areas for SQL reports.
* To assist with database and system management generally.
SCOPE OF THE ROLE
* An element of the work is project based and also some changes need to be made ‘out of hours’ therefore a need to be flexible as to working hours and to be prepared to work additional hours is necessary.
Person Specification
* Must be a good communicator who is happy to engage and challenge peers or managers alike.
* Must have a logical, analytical mind and the ability to recognise discrepancies.
* Must be proactive in suggesting and advising on ways to improve service to internal and external clients.
* Must be able to manage own workload, prioritise, remain effective under pressure and deliver to deadlines.
* Must plan and document thoroughly all proposed actions and foresee any risks associated with those actions.
* Must ensure quality and accuracy at all times.
Skills / Qualification / Experience Requirements / Education Requirements
Required
* Development experience of any case management system (preferably legal).
* Experience of interrogating SQL databases by compiling and executing SQL queries.
* Experience of creating and utilising testing plans.
* Experience of working in a busy office environment.
* Experience of planning tasks to achieve an end goal.
Desirable but not essential
* Experience of creating/running macros.
* Knowledge of VBA/VB.
* Project management experience.
* Experience of pre-legal collections/legal collections/secured legal processes.
* Development experience of Liberate by Linetime.
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