All About The Role Join us in Making a Difference in Peterborough Are you passionate about shaping the future and ensuring the best outcomes for children and young people? Do you have a knack for strategic planning and system improvement? If so, we have an incredible opportunity for you As the Service Manager for System Improvement, you will be at the forefront of developing and implementing improvements for special educational needs and inclusion services, ensuring systems and processes are sound, fit for purpose, and compliant in line with statutory responsibility. Your role will involve creating and managing performance reporting, risk management systems, and presenting impactful reports to key stakeholders. Why Join Us? Be a part of a dedicated team committed to making a tangible difference in the lives of children and young people living in Peterborough. Engage in close collaboration with public sector leaders and diverse partners. Drive meaningful change through effective audits, reviews, action plans and strategies. Enjoy a dynamic work environment where your contributions are valued and impactful. If you are ready to take on this exciting challenge and make a real difference, we would love to hear from you Join us in shaping the future and ensuring that every child and young person has the opportunity to thrive. All About You We seek a visionary manager with a comprehensive understanding of the national SEND and Inclusion agenda. You will have a proven track record of working with diverse partners, excellent communication skills, and the ability to develop and implement strategic plans effectively. Your expertise in improving and transforming system practices, evaluating practice, and compliance will be crucial in this role. All About Our Benefits We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days bank holidays, sick pay and local government pension scheme… Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics scheme Buy up to 10 days additional annual leave (pro-rata) Access to car lease scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings Access to development opportunities including apprenticeships to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to our equality, diversity and inclusion network Opportunities to receive Employee Recognition Awards All About Our Commitments We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitmentpeterborough.gov.uk, we will work with you to meet your needs. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.