Job Description
Home Instead are welcoming you the opportunity to learn and earn alongside our established office team providing continuous support to develop you into a professional role. As a People Experience Business Administrator Apprentice, your duties will include supporting with administration, whilst also getting involved with projects.
What you’ll do at work
* Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
* Warmly greet visitors to the office; answer phone calls in a polite professional manner, passing on clear messages where appropriate.
* Manage correspondence by responding to emails and handling incoming and outgoing post.
* Maintain effective systems ensuring that all filing and databases are kept up to date.
* Support service delivery process including ensuring compliance, collecting activity logs and updating systems.
* Coordinate holidays for the office team and Care Professionals.
* Coordinate Care Professional retention activities such as newsletters, Care Professional of the month etc.
* Process invoices and follow up where appropriate with clients and suppliers.
* Support the reconciliation of bank statements and preparation of monthly accounts.
* Support projects and IT initiatives where appropriate.
* Control the office supplies and make sure it is in accordance with office needs.
* Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
* Carry out any other duties deemed necessary for the successful operation of the business.
Qualifications
Essential qualifications
GCSE or equivalent in:
* Maths and English (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Additional Information
Wage
£18,200 a year
Minimum wage rates (opens in new tab)
The pay rate will be between £10 per hour to £12.21 per hour with up to a 6 month probationary period
Training course
Business administrator (level 3)
Hours
Monday to Friday. Hours to be confirmed at interview stages.
37 hours a week
Possible start date
Thursday 17 April
Duration
1 year 6 months
Positions available
1