Carrington West is hiring a Credit Control Team Leader due to exciting growth As the Credit Control Team Leader, you will be responsible for managing the Credit & Framework Control teams. The primary focus is to monitor the company’s debtors, ensuring all customer debts are recovered effectively and efficiently. As a credit control team leader, you will be responsible for: Managing an effective and motivated Credit Control team, ensuring they receive all support, guidance and training they require to achieve both individual and team targets and objectives. Managing an effective and motivated Framework Control team, ensuring they receive all support, guidance and training they require to achieve both individual and team targets and objectives whilst adhering to payroll deadlines. Holding regular 1-1's with both the Framework and Credit Control teams The resolution of queries and managing the relationship between Credit Control and the wider business. Ensuring all customer invoices are paid within agreed payment terms where possible. Managing external debt collection processes which involve debt collection agencies or the small claims court. Monitoring internal deadlines and KPIs of both teams Supporting the Finance Manager in creating a cohesive accounts department, regularly meeting with other managers in the business To be successful as a credit control team leader, you will have the following: Staff management experience Extensive Credit Control experience AAT or equivalent Desirable requirements: Experience with invoice discounting facilities Experience working in a recruitment firm CICM qualification Job benefits: Flexible working 25 Days Holiday (increases by 1 day per year of service, with the opportunity to buy 5 days after probation) Offsite Training Days Pension Scheme - 4%, increasing with seniority up to 10% Private Health Care for all grades from day 1 Year round paid for social events calendar - Christmas, End of Quarters, Goodwood Races Full suite of flexible benefits available to pick and choose £50 voucher on your birthday 5 Rated Office Location Death in Service benefit Free Bus service from nearby railway and bus stations Free Parking Internal performance related prizes (monthly and quarterly) Onsite Restaurant Team Lunches