INTERNAL ONLY - This post is open to Berkshire Healthcare NHS Employees Only
This post is for aSenior Administratorfor AdministrationTeam for the Community Paediatrics Team at the Child Development Centre at Fir Tree House, Upton Hospital, Albert Street, Slough.Working pattern is Monday – Friday 9am – 5pm.If you would like to be part of a team that supports, the health and well-being for children and young people aged 0-18.We would like you to be part of a team who love the work they do, love being able to help people (who help people), wherethere isa real team spirit and sense of community,ifyou answered 'yes’ to the above, thenwe wouldlove to hear from you! Not only will you help to create the most incredible customer service experience and beprovidedan outstanding self-development opportunity.We are looking foranexperienced team leader who can manage a small team with strong leadership and IT skills and hold responsibility to provide a well-organised reception service supporting children services.
• Provide a core reception services for children services supporting various teams: community paediatricians, physiotherapy, occupational therapy, speech and language therapy, nursing team and child adolescent mental health
• Support admin manager withstaff roster for reception/administration staff and arrange cover for planned and unplanned absences
• Responsibility for all service referrals and oversee EHCP referrals
• Lead a team environment that supports and encourages learning and development for reception,administration,and temporary staff
• Works in partnership with other teams to streamline and remove duplication of work, seeking common aims to remove any barriers to collaboration
• Deals with customer complaints quickly and fairly, adopting a solution focused approach.
• Ordering stock / non-stock medical supplies for community paediatrics
• Management of medical devices;purchasingand maintenance
• Line management of administration staff inclusive of undertaking appraisals and direct/indirect supervision and support
• You will support theadministrationmanager for the management of the administration function for the Community Paediatric Service
• To provide administration support to senior management, clinicalleads,and medical secretary team
• To contribute to development and implementation of service processes and procedures including the creation of standard operating procedures as needed.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites
The “must haves” for this role:
1. Ability to lead/supportadministration team
1. Strong Information Technology skills
1. Strong customer service skills
1. Ability to work collaboratively with colleagues and teams
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’recommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Pleasedo nothesitate to call:Indy Malhion07774 609441or email:indy.malhi@berkshire.nhs.ukwho willbe delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.
This advert closes on Thursday 23 Jan 2025
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