The Company:
Sells Electric motors to OEMs and Industrial End Users.
Deals in drives and switchgear.
Been in operation since the 1960s.
Making electronic and electrical parts and products for factory automation.
The Role of the Internal Sales Engineer:
- Deliver excellent customer service.
- Build and maintain successful partnerships with customers, colleagues, and suppliers and focus on the achievement of long-term customer loyalty.
- Consistently generate profitable sales for the branch via the telephone by effectively using a range of techniques and resources.
- Identify and action appropriate steps to rectify any shortfalls.
- Manage customer queries in relation to invoices, orders, or stock.
- Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts.
- Embrace digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
- Collaborate with customers, colleagues, and suppliers by supporting with promotions, sales events, supplier days, and new product launches.
- Utilize IT systems such as Workspace, Power BI, and Microsoft Office to support the customer experience.
- Support in other areas of the branch as required.
Benefits of the Internal Sales Engineer:
- £28k-£35k salary.
- Bonus.
- Healthcare.
- Pension.
- 25 days' holiday + bank holidays.
The Ideal Person for the Internal Sales Engineer:
- Experience of working in a highly competitive customer-focused role (B2B, B2C).
- Experience of working within a sales/target-driven role.
- Proactive mindset.
- Customer-centric with a customer service background.
- Demonstrated proactive sales via phone, face-to-face & online.
- Experience of working in a fast-paced role, whilst maintaining a consistent eye for detail.
- Flexible approach and an ability to work under pressure.
- Independence.
- Ability to recognize sales opportunities.
- Ability to embrace change and new technologies.
If you think the role of Internal Sales Engineer is for you, apply now!
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