Job Description We are seeking an enthusiastic Scheduler/ Care Co-ordinator for our Down & Lisburn office based in Saintfield, who wants to be part of something special. Do you like to know that what you do makes a real difference to people’s lives? We are seeking someone who takes pride in their role, gives attention to detail, and finds the best solutions for both Clients and Care Professionals You could be joining an award-winning office who focus on a high-quality, person-centred care service, providing companionship, home help and personal care. This exceptional service is different to any other care organisation in the area, providing a minimum of one-hour home visits to our client base. Imagine having dementia but still being able to go to your dance class on a Saturday, still being able to pick up your pension, still going into town on a Wednesday for a coffee Our team of dedicated Care Professionals makes these things happen every day Sounds exciting, right? So, what will the job involve? You will play a pivotal role; planning and building our schedules to ensure that our clients always receive the highest quality care from Care Professionals who are a suitable match, with the emphasis on building fantastic relationships. Responsibilities include: Planning, Coordinating and Scheduling of the service for clients Organising all Rota’s and making sure that all Care Professionals have their schedules in advance Ensure that the Client/Care Professionals are matched well Support with services reviews and completing client support plans Conduct staff supervisions and client quality assessments Conduct client and Care Professional introductions. Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. Dealing with enquiries Participate in the on-call rota currently one weekend in 6/8