Responsive Repairs / Maintenance Surveyor
• Location: Surrey
• Salary: £35 per hour (Umbrella)
• Job Type: Full-time
• Fully Remote Working
• Minimum of 6 month contract (very likely to be extended)
We are recruiting on behalf of a high-profile social housing provider, looking for a dedicated Maintenance Surveyor to join their team. This role is surveying responsive repairs, void works, and cyclical repairs within the assigned area. The ideal candidate will ensure exceptional customer service, manage contractor performance, and oversee a significant budget, ensuring quality, compliance, and value for money.
Day to Day of the Role:
1. Delivering a comprehensive Repairs & Maintenance service, including surveying, major void surveys, disrepair works, and major/complex works.
2. Diagnostics, damp surveys, and technical reports, offering accurate technical advice.
3. Managing insurance claims, and liaising with adjusters and insurance teams.
4. Serving as a technical lead during the handover of new developments to ensure quality control.
5. Controlling budgetary spend within the area of operation, reviewing invoices, and resolving contractor submissions.
6. Managing legal disrepair claims and Environmental Health Orders, providing detailed reports and managing complex repairs.
7. Coordinating with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery.
8. Managing and coordinating empty properties to minimize rental loss and maximize returns.
9. Ensuring compliance with health & safety policies, including asbestos management.
10. Maintaining excellent customer satisfaction through proactive collaborative working with repair providers.
11. Keeping professional and personal development up to date.
Required Skills & Qualifications:
1. Minimum ONC / HNC qualification or other relevant qualification.
2. Knowledge of the Social Housing Sector and its regulations.
3. Extensive experience in Responsive Repairs; building construction, standards, planning regulations, and relevant legislation.
4. Financial management skills within a contractor management context.
5. Intermediate level experience in Microsoft Excel, Word, and PowerPoint.
#J-18808-Ljbffr