Salary dependent on experience: circa £45,000 per annum, plus NHS pension
Badger Group is a social enterprise that works with key stakeholders including NHS Trusts, local authorities, local Councillors & MPs and GPs to deliver best patient care.
An exciting opportunity has arisen for an Operations Manager to join the Operations Department at Badger to deliver a consistent and high-quality patient care service, ensuring a culture of patient safety and efficiency in meeting organisational objectives.
The role will support the Head of Operations in delivering Urgent and Out of Hours service provisions across Birmingham and Solihull, providing visible and accessible leadership and management to all non-clinical staff members within the Operations Department.
The successful candidate will oversee service performance, workforce management, financial planning, and compliance with healthcare regulations while maintaining visibility during both In and Out of Hours periods.
They will be responsible for building excellent working relationships with all staff members, team leaders, management and senior management to establish and deliver robust operational services.
Additionally, they will also be responsible for ensuring all performance and quality indicators are met across contracts with commissioners and representing core service performance at external meetings.
The successful candidate will have strong communications skills, planning and organisational skills, the ability to work under pressure, be self-motivated with a high level of commitment, with a willingness to work flexibly as required.
They will have a great understanding of Data Protection and Confidentiality, Health & Safety ideally in a Healthcare environment.
Excellent knowledge of Microsoft Word, Excel, PowerPoint and Outlook is essential and a working knowledge of ADASTRA would be advantageous.
Experience of project management would be an advantage.
The post holder will also participate on the Senior Management Team on-call rota.
If you would like to apply to join our team please download the Job Description and Person Specification for this role from our website www.badger-group.com and submit your Curriculum Vitae (CV) and Supporting Information (maximum 3 pages) which outlines why you meet the essential skills required for the job.
Closing Date: Completed applications must be submitted by Friday 9th May 2025
Badger House,
121 Glover Street,
Birmingham,
B9 4EY
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