Description
Are you a dedicated and compassionate professional looking to lead a team in providing exceptional care for older adults? We are currently on the look out for a Team Leader in the Adult & Community Services – Older People’s Services division to make a real difference in the lives of service users.
About the Role
As a Team Leader, you will coordinate and contribute to the provision of high-quality services tailored to meet the needs of service users. Your role is vital in ensuring that standards, policies, and regulatory requirements are consistently met while effectively managing staffing resources across various locations.
Key Responsibilities;
– Effective Communication: Promote and utilise effective communication with staff and service users on a wide range of matters, including complex or sensitive issues, and address any arising concerns.
– Record Maintenance: Oversee and participate in maintaining accurate manual and computerised recording systems to meet administrative, regulatory, and management standards.
– Personal Care Support: Assist service users with daily living activities according to their needs, promoting well-being, choice, dignity, and respect.
– Independence Development: Encourage and support service users in developing skills and knowledge to live as independently as possible, considering risk assessments.
– Service Planning: Lead in planning, monitoring, and reviewing service delivery plans to meet individual needs within budgetary constraints.
– Staff Recruitment: Participate in the selection and recruitment of staff following agreed standards and procedures.
– Work Allocation: Allocate work to teams and individuals to meet operational objectives, ensuring regulatory staffing levels are maintained.
– Performance Assessment: Conduct staff performance assessments according to our clients appraisal procedures, providing feedback and support.
– Continuous Learning: Engage in training and development activities to continuously improve knowledge and practice.
Qualifications and Experience
Essential:
– SCQF Level 6 in Social Services & Healthcare or equivalent.
– Knowledge of SSSC Code of Practice.
– Willingness to complete SCQF Level 7 in Social Services & Healthcare and additional credits in Supervision/Management.
– Evidence of continued learning.
– Experience in the care sector, coordinating activities, record keeping, problem solving, and using initiative.
Desirable:
– SCQF Level 7 in Social Services & Healthcare.
– Knowledge of Health and Safety regulations.
– Food Hygiene Certificate.
– Experience in staff selection, appraisal, supervision, and service delivery planning.
Key Skills and Personal Qualities
Essential:
– Assessment and organisational skills.
– Strong verbal and written communication.
– Accuracy and basic IT skills.
– Ability to prioritise work tasks.
– Self-confidence, integrity, flexibility, approachability, and teamwork.
Desirable:
– Experience processing work data online.
– Supervisory skills.
– Openness to change.
Apply Now!
If you are passionate about providing high-quality care and have the skills and experience to lead our team, apply today for the Team Leader position in our Older People’s Services division. Help us continue to deliver outstanding care and support to those who need it most.