Job Title: Finance & Admin Support Worker
Hours: 37.5 hours per week
Term: Permanent
Location: Blyth Workspace, Blyth
Responsible To: Finance & Admin Managers/Admin & Finance Officer
Job Purpose:
To support the Finance and Admin Departments in maintaining internal administrative and accounting systems, acting as the first point of contact for the public, and supporting other team members to maintain the operations of the Organisation.
Area of Involvement:
Answering calls and dealing with the public.
Working as part of the Finance Team to maintain the internal management accounts, financial procedures and audit trails using Sage software systems and other IT software solutions.
To support the Finance and Admin Departments with their work as appropriate.
Knowledge, Skills and Experience Required:
Relevant Financial/Administrative qualifications/training (preferable).
Relevant Financial and Administrative experience (essential).
Experience in dealing with the public (essential).
Full driving licence (preferable).
Good IT skills and qualifications/experience of software packages (essential).
Ability to assist colleagues if and when IT problems arise (preferable).
Good communication and interpersonal skills to effectively deal with a wide range of customers, contractors and other members of staff (essential).
To be able to complement the skills of the current team (essential).
A willingness to be adaptable and have a positive ‘can do’ approach (essential).
Attention to detail, initiative, reliability, stress tolerance (essential).
Professional personal presentation (essential).
Working Relationship/Communication:
To work within an already established team, forming good working relationships with staff within the Finance and Administration departments.
Working in collaboration with Managers from other departments to ensure that a positive image of Blyth Star Enterprises is projected at all times.
Maintaining confidentiality as appropriate.
To work in collaboration with other professionals ensuring good lines of communication, both written and verbal, thus ensuring a professional service is delivered.
Key Result Areas:
To effectively represent Blyth Star Enterprises as the first point of contact that people have, dealing with all customer contact effectively and courteously in line with the Company’s policies and procedures.
Answer telephone, screen and direct calls, take and relay messages, and provide information to callers.
To provide a range of administrative duties including typing, sending emails, photocopying, filing, message taking, sorting and distributing post, etc.
To assist with sales invoicing and debt recovery procedures.
To respond to routine correspondence and enquiries from members of the public, suppliers and other staff.
To maintain manual and computerised systems including inputting data, keeping records, statistics and confidential and general filing systems as directed.
Assist with the operation of the Company vehicle management systems.
To organise meetings/events and make all necessary arrangements.
Contribute to the operation and maintenance of internal management accounting systems.
Ensure a safe, hygienic, healthy working environment, undertaking risk assessments for your own work area.
To keep within the agreed delegated financial budget and targets.
Safe/correct use of equipment within the department and adherence to the relevant maintenance procedures.
Assist with the operation of the petty cash system.
Assist in the ongoing planning and development of the Finance and Administration departments.
Adhere to all statutory requirements, e.g. Health & Safety, COSHH and policies of Blyth Star Enterprises.
Participation in individual staff supervisions.
Apply and actively promote the principles of Blyth Star’s Equality, Inclusion & Diversity policy in all areas of employment and service delivery.
To act as an ambassador for Blyth Star Enterprises at all times.
Any other appropriate duties under the direction of your Line Managers.
Most Challenging Part of the Job:
Dealing with the public in a friendly and positive manner at all times.
Maintaining the balance between financial responsibilities and general administration.
Adapting to a changing working environment.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .