Overview
About Connection:
Connection, a leading provider of information technology solutions to small and medium-sized businesses nationwide, has consistently been recognized for its commitment to service. We are a publicly traded, Fortune 1000 company with $2.7 Billion in revenue. Headquartered in Merrimack, NH, Connection employees over 2500 people and sells more than 300,000 products. Our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites.
As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your customers.
This is an hourly base plus commission role; earnings may vary. Posted salary information is annualized and indicative of the first year of employment.
Responsibilities
Job Responsibilities:
* Prospecting 60 or more potential customers daily to secure new buying accounts/logos
* Identify, develop, and maintain relationships with decision-makers within the companies you are prospecting
o Uncover organizational pain points and areas of potential investment
o Provide Solutions
o Ask for their business
* Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making
* Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal
* Balance between the different tools available to you to dive deeper and create personalized messages that add value
How do we prepare you for success in this role:
* 8 weeks of intensive, paid, inside sales training
* A sales coach dedicated to you during your first year of employment
* Ongoing training to keep up to date on the ever-changing tech world
* Technical experts available to assist in closing sales
* We will train and help you acclimate to a cold-calling position
Benefits & Compensation:
* Guaranteed base hourly rate + UNCAPPED commission
* Commission guarantee payments (non-recoverable) for the first three years
* Average total compensation in year one ranges from $50,000 to $60,000
* Reliable work schedule of Work Hours: Monday – Friday: 8:30 am - 5:30 pm (Eastern) to support your work-life balance
* Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more
Min
USD $19.25/Hr.
Max
Qualifications
* Ability to develop rapport and maintain strong working relationships with internal and external customers
* Outstanding communication, listening skills, customer service, patience, and relationship-building skills
* Ability to communicate effectively both orally and in writing
* Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
* 1-2 years of practical experience with B2B sales preferred
* Prior cold-calling experience is helpful
* Excellent negotiation skills
* Demonstrate attention to detail
* Successfully work independently in a fast-paced environment
* Working knowledge of the Microsoft Office Suite
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”
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