Sales Administrator / Order Processor
Grays, Essex
£25000 - £28000
Monday - Friday 8am-5pm
Benefits include access to Employee Assistance Program, 28 days annual leave, pension, parking on site and opportunities for progression and development!
Are you an exceptionally organised individual with a passion for providing excellent customer service? Do you thrive in a fast-paced and varied role? Our client, a leading manufacturer, is seeking a Sales Administrator/Order Processor to join their dynamic team. This is an exciting opportunity to contribute to the success of a well-established company and work with a wide range of customers. If you are a team player with a keen eye for detail and a love for design and architecture, we want to hear from you!
Responsibilities:
1. Handle customer enquiries promptly and professionally over the phone and via email.
2. Process all bespoke and standard orders accurately, ensuring they meet customer requirements and adhere to internal guidelines.
3. Monitor orders from start to finish, keeping customers informed of any delays or issues.
4. Generate customer-specific quotations and assist with technical drawing.
5. Maintain and develop an in-depth knowledge of all products and services offered.
6. Provide technical advice to fitters, showrooms and clients.
7. Uphold quality and customer service standards.
8. Contribute to continuous improvement of processes.
9. Collaborate with the team and undertake any necessary duties as required.
10. Carry out general administrative tasks as needed.
The ideal candidate will:
1. Have exceptional organisational skills and keen attention to detail.
2. Possess strong computer skills, including proficiency in Microsoft Office packages.
3. Demonstrate excellent communication and interpersonal skills.
4. Be passionate about providing exceptional customer service.
If you are looking for a vibrant and diverse role where no two days are the same, this could be the perfect opportunity for you. Our client offers a supportive team environment, opportunities for growth and development, and a chance to work with a range of interesting customers. Apply now and join our client's team in delivering the best possible service to their valued customers.
To apply, please submit your CV and a cover letter highlighting your relevant skills and experience. We are looking forward to receiving your application!
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