Job summary Help us make a difference to people with life-limiting illnesses At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity at heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire. About the role Join our friendly People Team which spans a wide range of functions, as an HR Administrator. You'll mainly be supporting our HR function with recruitment activities, document processing, communications and responding to queries. You'll be based in our Warwick Hospice office, working across 4 days (22.5 hours per week), Monday-Friday. You may need to occasionally work at our Coventry or Rugby Hospices. There is some flexibility to work from home on occasion. If you would prefer a paper application form, or if you have any questions about support or requirements, please contact us. We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful. Main duties of the job A typical day as our HR Administrator might look like: Advertising a job vacancy Sharing job applications with the relevant hiring manager Helping an employee to find and access their benefits Meeting an applicant to carry out pre-employment checks Entering, updating or running a report of employee records Congratulating an employee who has reached a long-service milestone Sending an exit questionnaire to a leaver You'll need: Some experience of providing a service and administrative/office processes Skills in organisation, time management, customer service, teamwork and communication Attention to detail Confidence with IT / computers Professionalism To maintain confidentiality Previous HR or business administration experience would be helpful but is not essential. A willingness to learn and support with a range of activities is key. This role will require a standard DBS check because you will be working in an adults' healthcare environment. There may be occasional travel to our Coventry or Rugby Hospices required so you will need to have some means of transport to these sites. About us We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, an whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us. We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know. Myton is an amazing place to work, where the role every person plays has a positive impact for our patients and their families. In recognition of this, we offer a wide range of employee benefits including: Increased employer pension contribution 28 days annual leave bank holidays, increasing with long service Additional leave purchasing Winter savings club Discount schemes including Blue Light Card Death in service benefit Dedicate staff wellbeing team and mental health first aiders Colleague Support Service: confidential financial, legal & mental health support Cycle to work scheme Free on-site flu jabs Free feminine hygiene products 24/7 GP access Free eye tests Online fitness and wellbeing platform Menopause support and much more Date posted 05 March 2025 Pay scheme Other Salary £22,764 a year FTE. £13,658 pro rata. Contract Permanent Working pattern Part-time Reference number B0268-25-0006 Job locations Myton Lane Warwick Warwickshire CV34 6PX Coventry Myton Hospice Clifford Bridge Road Walsgrave Coventry CV2 2HJ Job description Job responsibilities Role purpose To be responsible for administrative People Team processes and provide general support to the HR Team. This will enable the HR Team to best advise and support Myton in managing its people. Main Duties & Responsibilities Recruitment: Posting jobs, sending out actual offers (overseen and supported by the Resourcing and Reward officer Arranging and carrying out pre-employment document checks (overseen by the R&P officer) Supporting direct patient-facing managers with interview arrangements & supporting organisation of any larger scale recruitment events like open days Produce and issue ID cards for new starters / replacement cards for current staff, ensuring they are appropriately activated for accessing relevant areas Ensure that all recruitment and new starter related documents are appropriately scanned, filed and input where required into the HR system, and that all recruitment related documents are either retained or destroyed as appropriate in line with GDPR best practice Supporting employment processes: Producing standard employment correspondence such as for contract variations, probationary periods, pay review letters and other changes to employment arrangements Responding to reference requests Carrying out processes for employees leaving the organisation Tracking and administering required DBS checks in line with DBS policy Tracking sick pay entitlement for employees on long term sickness absence Issuing eye test vouchers Information management & data reporting: Ensure that all relevant documents are digitally filed into employee files and carry out archiving / destruction in line with data protection policies Assist with updating details on the HR and Payroll system and other HR records and systems, as directed by HR team members Prepare regular headcount and recruitment data reports Maintain confidentiality and security of HR information General support: Be a key point of contact for the HR team and provide a good standard of customer service Signpost employees and managers to relevant HR policies, procedures and schemes Track and monitor all People Team related policy renewal dates to prompt completion of reviews and updates On occasion, required to provide administrative support to other teams in the organisation General Responsibilities & Obligations of all Employees Policies & procedures: The post holder is required to have a good understanding of and comply with all relevant Myton policies, procedures and guidelines. Any contravention may result in disciplinary action. Volunteers: Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers. Confidentiality and data protection: It is a requirement of employment with Myton that all staff must comply with data protection legislation and policies. Infection control: All employees must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action. Equality and diversity: The postholder must at all times carry out his/her responsibilities in line with Myton's Equality & Diversity policy. Health & safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, visitors and colleagues. The post holder is required to conform with Myton's policies on health and safety and fire prevention, and to attend related training as required. Safeguarding vulnerable adults and children: It is the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level. Code of conduct: Employees are required to represent Myton in a positive light, comply with the code of conduct, and embody the corporate identity in appearance, demeanour, values and ethics. Review of Job Description This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s). Last reviewed February 2023. Job description Job responsibilities Role purpose To be responsible for administrative People Team processes and provide general support to the HR Team. This will enable the HR Team to best advise and support Myton in managing its people. Main Duties & Responsibilities Recruitment: Posting jobs, sending out actual offers (overseen and supported by the Resourcing and Reward officer Arranging and carrying out pre-employment document checks (overseen by the R&P officer) Supporting direct patient-facing managers with interview arrangements & supporting organisation of any larger scale recruitment events like open days Produce and issue ID cards for new starters / replacement cards for current staff, ensuring they are appropriately activated for accessing relevant areas Ensure that all recruitment and new starter related documents are appropriately scanned, filed and input where required into the HR system, and that all recruitment related documents are either retained or destroyed as appropriate in line with GDPR best practice Supporting employment processes: Producing standard employment correspondence such as for contract variations, probationary periods, pay review letters and other changes to employment arrangements Responding to reference requests Carrying out processes for employees leaving the organisation Tracking and administering required DBS checks in line with DBS policy Tracking sick pay entitlement for employees on long term sickness absence Issuing eye test vouchers Information management & data reporting: Ensure that all relevant documents are digitally filed into employee files and carry out archiving / destruction in line with data protection policies Assist with updating details on the HR and Payroll system and other HR records and systems, as directed by HR team members Prepare regular headcount and recruitment data reports Maintain confidentiality and security of HR information General support: Be a key point of contact for the HR team and provide a good standard of customer service Signpost employees and managers to relevant HR policies, procedures and schemes Track and monitor all People Team related policy renewal dates to prompt completion of reviews and updates On occasion, required to provide administrative support to other teams in the organisation General Responsibilities & Obligations of all Employees Policies & procedures: The post holder is required to have a good understanding of and comply with all relevant Myton policies, procedures and guidelines. Any contravention may result in disciplinary action. Volunteers: Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers. Confidentiality and data protection: It is a requirement of employment with Myton that all staff must comply with data protection legislation and policies. Infection control: All employees must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action. Equality and diversity: The postholder must at all times carry out his/her responsibilities in line with Myton's Equality & Diversity policy. Health & safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, visitors and colleagues. The post holder is required to conform with Myton's policies on health and safety and fire prevention, and to attend related training as required. Safeguarding vulnerable adults and children: It is the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level. Code of conduct: Employees are required to represent Myton in a positive light, comply with the code of conduct, and embody the corporate identity in appearance, demeanour, values and ethics. Review of Job Description This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s). Last reviewed February 2023. Person Specification Experience Essential Experience of administrative and/or office process Experience of providing a service to people Desirable Knowledge of what is involved in providing an HR service Skills and Attributes Essential Customer service skills Verbal communication skills to deal with a variety of people Team working skills Written communication skills Organisational and time management skills IT skills Attention to detail Able to maintain confidentiality Desirable Confident when speaking to people in a variety of situations Innovative thinking to improve processes and service to customers Other Essential The right to work in the UK (we cannot provide sponsorship) Able to work remotely and on site with some flexibility in days and times of work to assist with wider team cover Desirable Willing to help train and support People Team Volunteers and new staff members Qualifications Essential Good standard of literacy and numeracy Desirable Qualification in HR, Business Administration or Customer Service at level 2 or 3 Person Specification Experience Essential Experience of administrative and/or office process Experience of providing a service to people Desirable Knowledge of what is involved in providing an HR service Skills and Attributes Essential Customer service skills Verbal communication skills to deal with a variety of people Team working skills Written communication skills Organisational and time management skills IT skills Attention to detail Able to maintain confidentiality Desirable Confident when speaking to people in a variety of situations Innovative thinking to improve processes and service to customers Other Essential The right to work in the UK (we cannot provide sponsorship) Able to work remotely and on site with some flexibility in days and times of work to assist with wider team cover Desirable Willing to help train and support People Team Volunteers and new staff members Qualifications Essential Good standard of literacy and numeracy Desirable Qualification in HR, Business Administration or Customer Service at level 2 or 3 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Myton Hospices Address Myton Lane Warwick Warwickshire CV34 6PX Employer's website https://www.mytonhospice.org/ (Opens in a new tab)