Job summary We are looking to appoint an enthusiastic, self-motivated and experienced secretary in our Trauma & Orthopaedic Department to provide comprehensive secretarial support within the department. It is essential that applicants have previous NHS experience and possess a high level of audio typing skills. You should hold a Medical Secretarial Qualification (or have equivalent previous experience) and are qualified to a minimum of RSA Stage 2 (or equivalent). The successful applicant will be able be able to work as part of a team while managing their own independent workload and competing priorities. The post holder will have a good understanding of Referral to Treatment (RTT) pathways and the ability to maintain good and reliable records. Main duties of the job To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum, pro rata Contract Permanent Working pattern Part-time Reference number 050-AC845-1124 Job locations Ysbyty Wrexham Maelor Croesnewydd Rd Wrexham LL13 7TD Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes,supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers. The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary. The post holder will monitor and review any patient forms /details and items pending further action, chase outstanding responses and information. The post holder will provide information and advice to patients and relatives about admissions and appointments. The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require individual to exercise judgement and expertise. Performing, administrative tasks the post holder will have the responsibility for safe use of equipment and resources used by self or others (e.g. will report any defects in equipment through the IT Helpdesk Service) Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes,supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers. The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary. The post holder will monitor and review any patient forms /details and items pending further action, chase outstanding responses and information. The post holder will provide information and advice to patients and relatives about admissions and appointments. The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require individual to exercise judgement and expertise. Performing, administrative tasks the post holder will have the responsibility for safe use of equipment and resources used by self or others (e.g. will report any defects in equipment through the IT Helpdesk Service) Person Specification Other Relevant Requirements Desirable Welsh Speaking. Qualifications Essential NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent. Desirable AMSPAR - City & Guilds L3. NVQ Customer Service L3 Experience Essential Knowledge of a range of administrative processes. Experience of working in a busy office environment. Desirable Experience of working within the NHS. Skills Essential Competently communicates professionally and effectively with all levels of staff both verbally and in writing Proficient in use of Microsoft office applications. Experienced in planning and organising and prioritise own workload. Flexible approach to work and adaptable to changing service demands. Excellent organisational skills. Desirable Minute-taking skills Knowledge Essential Evidence of Continual Personal development Ability to deal with sensitive information Desirable Knowledge of NHS Organisations Medical terminology. Personal Qualities Essential Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic. Person Specification Other Relevant Requirements Desirable Welsh Speaking. Qualifications Essential NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent. Desirable AMSPAR - City & Guilds L3. NVQ Customer Service L3 Experience Essential Knowledge of a range of administrative processes. Experience of working in a busy office environment. Desirable Experience of working within the NHS. Skills Essential Competently communicates professionally and effectively with all levels of staff both verbally and in writing Proficient in use of Microsoft office applications. Experienced in planning and organising and prioritise own workload. Flexible approach to work and adaptable to changing service demands. Excellent organisational skills. Desirable Minute-taking skills Knowledge Essential Evidence of Continual Personal development Ability to deal with sensitive information Desirable Knowledge of NHS Organisations Medical terminology. Personal Qualities Essential Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Ysbyty Wrexham Maelor Croesnewydd Rd Wrexham LL13 7TD Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)