Come and join world-renowned DHL Global Forwarding! A company who are consistently recognised as a top employer with exceptional career prospects.
37.5 hours per week | Mon - Fri | 09:00 to 17:30 Hayes, London
Benefits:
1. Competitive annual salary
2. 25 days holiday plus bank holidays
3. Pension scheme - up to 8% employer contribution
4. Enhanced maternity/paternity/adoption leave
5. Support with self-development and career opportunities
6. Reward & Recognition awards
7. Charity and volunteering support through DHL Foundation
As our International Life Sciences (ILS) Air Export Operations Specialist, you'll be working in a team of experienced freight professionals, administering the end-to-end process of air freight export operations that focus on International Life Sciences shipments - pharmaceutical and medical goods including temperature-controlled. Activity will include:
1. Coordinating the movement of pharmaceutical/medical goods through air freight
2. Quoting and booking Air Freight options
3. Ensuring compliance with Customs, customer SOPs, temperature requirements and UK GDP regulations
4. Preparing and processing export documentation: air waybills, customs declarations, packing lists and invoices
5. Tracking shipments and coordinating with carriers, shipping lines, and logistics providers
6. Liaising with DHL Global Forwarding's overseas offices on shipment planning
7. Providing updates and guidance to customers on shipment status, shipping options, export regulations
8. Liaising with Carriers and Handling Agents to resolve exceptions and discrepancies
9. Preparing quotes, invoices and billing
What we are looking for:
1. Operational Freight Forwarding experience is essential ideally Air Freight export operations
2. Knowledge of shipping of Pharmaceuticals/Temperature Controlled goods desirable however training can be provided
3. Experience of HMRC procedures and knowledge of CDS is beneficial
4. A high attention to detail and accuracy
5. Ability to efficiently manage workload
6. Confident working in a fast-paced office environment with customer contact
7. Strong IT skills including use of Excel, Outlook and in house systems
CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response.
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