Job Title: Team Leader – The Countryman Inn
Location: The Countryman Inn, East Knighton, Dorchester, DT2 8LL
Salary: Based on experience
Job Type: Full-time / Part-time
Working Hours: Flexible shifts (including evenings and weekends)
About Us:
The Countryman Inn is a welcoming, traditional pub at the heart of the local community. Known for our friendly atmosphere, great food, and fantastic customer service, we are seeking a proactive and reliable Team Leader to join our close-knit team and ensure the smooth running of the pub.
Role Overview:
As Team Leader, you will be responsible for overseeing the day-to-day operations of the pub, ensuring excellent service, supporting the team, and maintaining a safe and secure environment. You will play a key role in making sure The Countryman Inn continues to be a popular and well-loved venue for locals and visitors alike.
Key Responsibilities:
* Lead and motivate the front-of-house team to deliver exceptional customer service.
* Assist in staff training, ensuring the team understands their roles and responsibilities.
* Manage daily operational tasks, including opening and closing the pub.
* Handle cash and balance tills, maintaining financial accuracy.
* Ensure the security of the premises, including locking up the pub at the end of shifts.
* Assist with stock management, including stock takes and ordering supplies when necessary.
* Address customer queries and complaints professionally, ensuring a positive experience.
* Work closely with the kitchen and bar teams to ensure smooth service during peak times.
* Ensure health, safety, and hygiene regulations are followed at all times.
Requirements:
* Proven experience in a hospitality or pub environment.
* Previous leadership or supervisory experience is preferred.
* Strong organisational and problem-solving skills.
* Ability to work independently, especially when handling closing duties.
* A passion for great customer service and creating a welcoming environment.
* Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer:
* Opportunities for career progression.
* Friendly and supportive working environment.
* Discounts on food and drinks.
* Training and development opportunities.
How to Apply: If you are passionate about hospitality, enjoy leading a team, and are looking for a rewarding role in a vibrant pub setting, we'd love to hear from you! Please send your CV and a brief cover letter to info@countrymanpub.co.uk
Job Types: Full-time, Part-time
Pay: From £12.50 per hour
Work Location: In person
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