Licencing Operations Manager Permanent Grade 6 - £50,788 - £62,801 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Birmingham City Council are seeking to appoint a Licensing Operations Manager into a permanent position. This is a unique chance to join an organisation going through an challenging period of change and transformation. With a focus on licensing enforcement, you will be responsible for developing new ways of working and improving training and development. This opportunity will suit a progressive and forward-thinking person who is already working within at senior level role or has extensive experience in licensing or enforcement. You will be capable of leading and motivating a team of officers and contributing to the Licensing functions of the council. Duties include: Coordinate and manage programs to implement the Council’s duties related to the Licensing Act 2003, Gambling Act 2005, vehicle licensing, street trading, and other functions, including regulation and enforcement activities. Oversee vehicle checks, premises inspections, and enforcement actions to ensure compliance with licenses, permits, or registrations, while coaching and developing the licensing staff. Prepare for court proceedings, attend, and present evidence as required at Magistrates, Crown, or Higher Courts. Ensure proper processing and determination of licenses, permits, and registrations through technical, financial, and administrative checks, and consultations with partner agencies. Provide specialist advice on licensing functions, evaluate new legislation, and maintain relevant areas of the Council’s website with updated procedures and guidance. Liaise with internal services and external partners to promote public safety and compliance. Manage licensing administrative and software systems, and develop financial budgets related to licensing fees and provide associated reports. Represent the licensing team at various meetings, manage complaints, and produce operational procedures to guide staff and applicants. The Experience You Will Bring Working in a Local Government Licensing or Enforcement Department for a minimum of 5 years The ability to quickly analyse and interpret complex written, numerical and financial information and make informed decisions. Proficiency in working independently and collaboratively and strong interpersonal skills building effective teams and relationships, regardless of hierarchy and line management. A personal commitment to delivering high quality services to all customers and service users. Highly developed skills in planning, programming, monitoring, and delivering projects within required timeframes. Experience of managing human resources with expertise in performance management and capability issues Strong problem solving and decision-making abilities to resolve licensing issues and disputes. Understanding of legal frameworks and procedures related to licensing and enforcement. Effective time management and organisational skills to handle multiple tasks and meet deadlines. For any informal enquires please contact: nick.lowebirmingham.gov.uk You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Interviews for this post will take place face to face. Shortlisted candidates will be provided with further information Ref: BCC2636 We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification