About the Hotel
Atrium Hotel Heathrow has a new and exciting opportunity for a Restautant Manager. Just one stop from Heathrow Airport, Atrium Hotel Heathrow is an urban retreat offering 570 ultra chic bedrooms with delectable culinary offerings through multiple Food & Beverage outlets, sizeable event spaces and exquisite wellness like swimming pool, sauna, jacuzzi and the fitness centre.
About Restaurant Manager role
You will have previous experience in a similar role working within a Food & Beverage outlet. You will possess an excellent understanding of guests expectations and be able to deliver to these standards and more!
The successful Restaurant Manager will undertake the following duties:
1. Builds and maintains guest rapport throughout service.
2. Remains calm, composed and in control even in unusual situations.
3. Effectively handles guest complaints and compliments.
4. Projects a positive, professional and friendly image to the guests and colleagues.
5. Inspects restaurant daily (front and back) to ensure cleanliness, physical condition and functioning equipment.
6. Demonstrates through knowledge and ability in execution of the service steps (i.e. greeting guests, taking orders, serving food, wine etc. during operating hours).
7. Under...