When working off-site Independently visit wheelchair users to repair, adjust and maintain wheelchairs and associated equipment. This must be done to the required departmental and manufacturers standards in a cost-effective manner, ensuring all finished items are correct to the specifications supplied. Independently identify the resources necessary to carry out the diagnosis, maintenance or repair, ensuring that any equipment required is fit for use and is functioning correctly. Undertake risk management where a repair cannot be successfully made to ensure that the patients equipment is either safe to use or that a temporary loan is provided. Independently determine the diagnostic/maintenance/repair checks that need to be carried out, applying suitable fault-finding techniques to diagnose problems including those beyond the scope of the manufacturers supplied technical documentation. Independently complete safety and diagnostic checks on electrically powered equipment using specialist diagnostic equipment where necessary, both at the patients place of residence and at the base workshop. Independently record the processes and equipment used in the servicing of medical devices using the documentation and processes within the quality management system. Complete all required documentation accurately and in real time. Independently deliver and collect equipment to/from the patients address, which can include patients home, hospital, place of work, school, college, day centre etc. Independently set-up equipment to patients needs. Train patients and carers in use of equipment. Drive different type of vehicles, follow driving at work procedure keep vehicles clean, tidy and well maintained. Ensure hazardous items like batteries are securely stored. Ensure spare parts carried meet the potential need of the days work to aim for completing repairs in a single visit wherever possible. Ensure loan worker policy is followed and loan worker device is charged and used. When working on-site (in workshop) Independently complete cleaning of wheelchairs and mobility equipment to the required departmental and manufacturers standards, utilising the specialist equipment provided. Independently repair, adjust, maintain and refurbish wheelchairs and associated equipment to the required departmental and manufacturers standards in a cost-effective manner ensuring all finished items are correct to the specifications supplied. Independently complete specialist refurbishment of wheelchairs and accessories to the manufacturers technical instructions. Supervise junior workshop technician and/or apprentice technician where required. Ensure high standards of quality and workmanship are maintained, and completed tasks comply with departmental quality standards. Ensure warehouse and stores are tidy and in order. Ensure all departmental equipment is fit for purpose, maintaining the workshop environment in a tidy and organised fashion and being responsible for own equipment and tools, ensuring they are maintained and cleaned. Overall Sensitively exchange information with patients and carers using terminology that ensures understanding by all parties, being aware that English may not be their first language. Be aware of cultural differences of differing ethnic groups. Have an up-to-date knowledge of relevant current legislation in the field of disability. Understand and empathise with patients with disabilities that may make communication difficult. Understand and empathise with families or carers where collection of wheeled mobility equipment is being made following bereavement. There is also a need to be able to communicate with patients who are annoyed, frustrated or distressed about the equipment they have not functioning Maintain good discipline and timekeeping. Liaise with the Wheelchair Maintenance Service Manager regarding any problems that may arise. Perform any additional duties as required by the Operational Wheelchair Service Lead or Maintenance Service Manager. Attend departmental and other meetings as appropriate.