Goods In/Replenishment Supervisor - Bestway Swansea
We currently have an opportunity for a Goods In Supervisor join the team at our Swansea branch:
Camffrwyd Way,
Swansea Enterprise Park,
Swansea,
SA6 8QD
Branch Information:
Using your experience and knowledge of the retail / wholesale sector you will support and carry out daily supervisory duties in relation to the depot goods in operation. You will also be supporting and assisting the Delivery Team Leader in achieving and exceeding all depot KPI’s, targets and objectives.
In return for your hard work and commitment we offer a competitive salary,30 days holiday (inclusive of statutory holidays) and pension.
This role is full time (44 hours per week) and permanent on a 5 & 6 day shift rotation, including weekends.
Key responsibilities include:-
1. Ensuring a clean and safe working environment, especially in relation to material handling equipment.
2. Ensuring the Good In area is kept secure at all times.
3. Contributing to the achievement of Customer Satisfaction targets and scores in the Depot.
4. Driving the standards for great customer satisfaction ensuring a consistently positive shopping experience.
5. Acting as an Ambassador for Bestway Wholesale.
6. Ensuring all company policies and procedures are effectively implemented and embedded.
7. Ensuring Health & Safety Policy and Legislation is adhered to.
We’re looking for someone with;
8. Experience gained within a goods in / warehouse / wholesale environment
9. Sound knowledge of health, safety and retail compliance legislation
10. A manual handling equipment license
11. Exceptional planning skills and the ability to manage and prioritise various tasks
12. Strong time management skills
13. Experience of delivering both excellent Customer Service and Customer Satisfaction results
14. Team building skills alongside the ability to give clear direction and delegate confidently
15. Excellent verbal and written communication skills
16. Excellent listening skills
17. Ensure a clean and safe working environment at all times.
18. Ensure 98% stock availability through efficient systems and processes, delivering <10% ISOS.
19. Ensure KPI’s are in place for gap counts.
20. Contribute to the achievement of Customer Satisfaction targets and scores in the Depot.
21. Drive the standards for great customer satisfaction ensuring a consistently positive shopping experience.
22. Act as an Ambassador for the brand.
23. Ensure all company policies and procedures are effectively implemented and embedded.
24. Ensure Health & Safety Policy and Legislation is adhered to.
Details
25. Job type: Full-time, permanent
26. Salary: Competitive
27. Hours of work: 44 hours per week
28. Shift: TBC
About Bestway:
At Bestway, we’re passionate about meeting our customers’ needs and working as a team to grow our business. So if you’re looking for an opportunity to make an impact in an ambitious company that’s built its way up from humble beginnings, you could be the person we’re looking for.