Job Title: NetSuite Technician Location: Plymouth Contract Type: Permanent, Full-time, Monday - Friday Ventro, Firntec and LivGreen are an exciting group of companies focused on fire-safety services and net zero retrofit. Due to expansion Ventro Group are looking to grow our internal IT support team; We are looking for a Systems Administrator to join our team. This role will assist with the implementation & ongoing development of our NetSuite system. Key Responsibilities: Work on NetSuite developments to support the group’s growth and strategy Administer and maintain the internal system, including user roles and permissions, customisation, configuration, and workflows Ad-Hoc requests from internal stakeholders, such as generating reports, custom fields and other minor adjustments to NetSuite system First line system support, Assisting with problem resolutions - Diagnosing, troubleshooting and resolving software, hardware and networking issues Review system and equipment performance General system maintenance as required Assist with system training and updates Installing, configuring and maintaining software, hardware, network and application components of the IT system Document system configurations, processes, and procedures to maintain a comprehensive knowledge base and facilitate knowledge sharing Enforcing security best practices to prevent cyber-attacks and security breaches Assist with month-end reporting The successful candidate will: Previous experience of NetSuite Possess a motivated, driven, and positive can-do attitude Have a solution-oriented mindset – 1 problem, 2 solutions Able to work independently but also as part of a team Willingness to learn and adapt to new technologies and business requirements What you will get in return: Ability to purchase additional annual leave Healthcare scheme Regular company events Cycle to work scheme Company reward scheme (vouchers, etc) Ventro Ltd values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Note: Ventro prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent