Training AdministratorHuntingdon | £21,000 - £25,000 per year | Full-time
Are you an organised and detail-oriented administrator with excellent customer service skills? We are looking for a Training Administrator to join our growing team, providing vital business support to our training department.
Key Responsibilities:
Training Enquiries & Bookings:
* Be the main point of contact for training enquiries via phone and email.
* Process bookings, raise invoices, and manage special requirements.
* Chase and process payments while recording enquiries in our CRM system.
* Maintain regular communication with clients, tracking their progress.
Course Administration:
* Greet candidates and prepare training registers.
* Produce and send attendance certificates after courses.
* Set up training rooms for events and internal meetings.
* Order course refreshments and supplies.
Website & Online Training Support:
* Keep the website updated with training and exam dates.
* Attend online training sessions to assist trainers and delegates.
Examination Administration:
* Support exam days by invigilating and assisting candidates.
* Call candidates beforehand to ensure they have the correct information.
General Administration:
1. Keep training team diaries up to date.
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